Increasingly demanding consumers are forcing retailers to get to know their customers on a personal level so they can deliver a more customised shopping experience to them.
Retailers will remain focused on growing their bricks and mortar stores for the year ahead, according to a global survey of retail CEOs.
Mobile penetration continues to experience rapid growth in the retail sector.
Research by Monash University’s ACRS show shoppers are increasingly becoming comfortable interacting with retailers across multiple channels.
Price, product range and having products in stock are the three key drivers that will get shoppers in-store, according to research from Monash University's ACRS.
Highlights of the World Retail Congress in Berlin were shared by the ACRS, Monash University to an audience of eager retailers.
News is that the long-awaited Zara will be opening a Melbourne store in early 2011 and possibly earlier than the Sydney store, according to Monash University’s ACRS.