Posted inCustomer service How to win the war on sales talent by Anna Glynn April 24, 2024April 24, 2024 When staff turnover is killing customer retention,
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Posted inCustomer service Qualtrics: After-hours customer service needs improving – are chatbots the answer? by Emily Bencic March 27, 2024April 3, 2024
Posted inCustomer service Zendesk to acquire service automation provider Ultimate by Emily Bencic March 27, 2024March 27, 2024
Posted inCustomer service Hungry Jack’s fires up focus on people with Workday by Emily Bencic March 20, 2024March 27, 2024