Following on from the shake-up caused by eCommerce to the retail industry, the next big disruption for Australian businesses will come from product companies becoming service companies, and service companies becoming product companies, says Zach Nelson CE
Officeworks’ strong performance continues, with the company delivering an eight per cent rise in sales to $403 million for the first quarter FY15.
The Good Guys has been awarded the title of Best International Customer Service Professionals (ICSP) for the Electrical Appliance category at the ICSP Awards ceremony in Melbourne this week.
A new consumer trust survey from Honeywell found that the security of credit and debit card information is a bigger concern for consumers (93 percent) than their health (84 percent), retirement savings (81 percent) or losing their mobile phone (63 percent
Jamaica Blue Executive Chef, Danika Heslop, has been named 2014 Field Manager of the Year at the annual Excellence in Franchising Awards presented by the Franchise Council of Australia (FCA).
Owned and operated by the Victorian Newsagents Association (VANA), Nparcel is a network made up of over 800 outlets located in all capital cities and many regional areas across Australia.
ALDI welcomed the Honourable Matthew Guy, Planning Minister, to the opening of its new Cheltenham store on 22 October 2014.
Manhattan Associates, Inc. president and CEO Eddie Capel is set to share key insights into Commerce Ready Supply Chains at Manhattan’s annual Exchange customer conference taking place Tuesday 28 October, at The Melbourne Cricket Ground.
Pureplay online retailers have changed and challenged bricks and mortar retail but they haven’t succeeded in wiping it out. Instead the industry has been forced into a profound and rapid period of change which is ongoing.
Leading point of sale and retail merchandising company EDA Australasia (EDA) has received four awards at the 2014 POPAI Australia and New Zealand annual awards.
Scentre Group announced the first stage of its $475 million Westfield Miranda re-development will open on Thursday 16 October 2014 with the official unveiling of the new fresh food market.
AMP Capital Shopping Centres has today confirmed Forever 21 as the fifth international high street store to take residency at Macquarie Centre with its doors set to open this December.
Australian retailers are invited to learn the secrets of some of Australia's biggest retailers, on the second Sydney eCommerce Expedition of 2014 organised by Telstra and NORA, the leading industry association for New Retail.
Honeywell today announced its new global partner program and award winners from the 2014 Asia Pacific partner conference in Abu Dhabi. Themed “Leading Change,” the conference was the first combined partner event for Honeywell since the integration wi
The importance of online reviews should not be underestimated, not only for suppliers but also for retailers. These days customer feedback can come in many forms, most of it public and some potentially damaging thanks to social media.
Leading design-led retail consultancy, greater group took home a coveted Gold award at tjhe recent Popai Awards for its work with Optus Singtel.
The centre has deep historical roots and this year the centre will celebrate this milestone as 40 years of memories take centre stage on a digital platform for the whole region to enjoy.