latest news

'Servitisation': The next big disruption to Australian industries

Following on from the shake-up caused by eCommerce to the retail industry, the next big disruption for Australian businesses will come from product companies becoming service companies, and service companies becoming product companies, says Zach Nelson CE

Posted Fri 31/10/2014 04:01:44 / Read More »

Officeworks flying high in lead up to Christmas

Officeworks’ strong performance continues, with the company delivering an eight per cent rise in sales to $403 million for the first quarter FY15.

Posted Fri 31/10/2014 04:00:34 / Read More »

The Good Guys completes trifecta for customer service awards in 2014

The Good Guys has been awarded the title of Best International Customer Service Professionals (ICSP) for the Electrical Appliance category at the ICSP Awards ceremony in Melbourne this week.

Posted Fri 31/10/2014 03:56:48 / Read More »

Credit card security a major concern for customers

A new consumer trust survey from Honeywell found that the security of credit and debit card information is a bigger concern for consumers (93 percent) than their health (84 percent), retirement savings (81 percent) or losing their mobile phone (63 percent

Posted Wed 29/10/2014 02:50:58 / Read More »

Jamaica Blue cooks up a win at Franchising Awards

Jamaica Blue Executive Chef, Danika Heslop, has been named 2014 Field Manager of the Year at the annual Excellence in Franchising Awards presented by the Franchise Council of Australia (FCA).

Posted Wed 29/10/2014 02:47:53 / Read More »

Parcel Connect connects with Nparcel for for nationwide partnership

Owned and operated by the Victorian Newsagents Association (VANA), Nparcel is a network made up of over 800 outlets located in all capital cities and many regional areas across Australia.

Posted Wed 29/10/2014 02:46:14 / Read More »

ALDI opens first of seven new stores made possible by Victorian reforms

ALDI welcomed the Honourable Matthew Guy, Planning Minister, to the opening of its new Cheltenham store on 22 October 2014.

Posted Wed 22/10/2014 07:26:57 / Read More »

Learn supply chain insights from Manhattan Associates at the MCG

Manhattan Associates, Inc. president and CEO Eddie Capel is set to share key insights into Commerce Ready Supply Chains at Manhattan’s annual Exchange customer conference taking place Tuesday 28 October, at The Melbourne Cricket Ground.

Posted Wed 22/10/2014 07:24:16 / Read More »

How to capitalise on bricks and mortar's positives to deliver an omni experience

Pureplay online retailers have changed and challenged bricks and mortar retail but they haven’t succeeded in wiping it out. Instead the industry has been forced into a profound and rapid period of change which is ongoing.

Posted Wed 22/10/2014 07:16:51 / Read More »

EDA Australasia receives four awards at 2014 POPAI Awards

Leading point of sale and retail merchandising company EDA Australasia (EDA) has received four awards at the 2014 POPAI Australia and New Zealand annual awards.

Posted Mon 13/10/2014 11:29:53 / Read More »

$475 million investment: Westfield Miranda to unveil new fresh food market

Scentre Group announced the first stage of its $475 million Westfield Miranda re-development will open on Thursday 16 October 2014 with the official unveiling of the new fresh food market.

Posted Tue 14/10/2014 04:29:56 / Read More »

Forever 21 confirmed for cosmopolitan shopping centre

AMP Capital Shopping Centres has today confirmed Forever 21 as the fifth international high street store to take residency at Macquarie Centre with its doors set to open this December.

Posted Fri 10/10/2014 04:53:53 / Read More »

Learn the online secrets with this tour of Facebook, Groupon and The Iconic

Australian retailers are invited to learn the secrets of some of Australia's biggest retailers, on the second Sydney eCommerce Expedition of 2014 organised by Telstra and NORA, the leading industry association for New Retail.

Posted Fri 10/10/2014 04:49:57 / Read More »

Honeywell launches new partner program, announced award winners

Honeywell today announced its new global partner program and award winners from the 2014 Asia Pacific partner conference in Abu Dhabi. Themed “Leading Change,” the conference was the first combined partner event for Honeywell since the integration wi

Posted Fri 10/10/2014 04:46:06 / Read More »

Five tips for retailers to gain e-praise and avoid bad online customer reviews

The importance of online reviews should not be underestimated, not only for suppliers but also for retailers. These days customer feedback can come in many forms, most of it public and some potentially damaging thanks to social media.

Posted Wed 08/10/2014 05:49:54 / Read More »

Greater group wins award for in-store work for Optus Singtel

Leading design-led retail consultancy, greater group took home a coveted Gold award at tjhe recent Popai Awards for its work with Optus Singtel.

Posted Wed 08/10/2014 05:44:44 / Read More »

Broadmeadows Shopping Centre Di-ing to see customers' memorable moments

The centre has deep historical roots and this year the centre will celebrate this milestone as 40 years of memories take centre stage on a digital platform for the whole region to enjoy.

Posted Sun 10/08/2014 12:00:00 / Read More »

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