The ALDO Group has chosen Fluent Commerce’s distributed Order Management System (OMS), Fluent Order Management, to assist them with evolving into an intelligent supply chain for omnichannel order fulfillment.

The ALDO Group is a Canadian multinational retailer that owns and operates a worldwide chain of shoe and accessories stores. Celebrating 50 years in business in 2022, it has more than 1,500 stores across more than 100 countries, under three retail banners: ALDO, Call It Spring and GLOBO, with Fluent Order Management implemented across all three banners.

Immediate advantages are the ability to open and manage orders from any sales channel and coordinate the fulfillment process across all client touchpoints. The implementation of Fluent Order Management has provided ALDO, Call It Spring and GLOBO with real-time inventory. In addition, customers can check which products are in stock, improving the overall customer experience.

When it came to selecting an OMS, the flexibility of Fluent Commerce’s offering stood out, according to The ALDO Group chief information officer, Matthieu Houle.

“We need a platform that will not only meet the consumer expectations of today, but tomorrow’s as well.  That requires it to have the potential to exceed expectations as we grow the business, and we found Fluent Commerce’s product has that,” he said.

Fluent Commerce CEO, Graham Jackson added, “I’m thrilled to see a renowned business like The ALDO Group utilise Fluent Order Management. The platform’s strength and rapid time to market has proved exactly what we can do to help businesses with their ecommerce initiatives, offering them the flexibility to adapt and develop new revenue sources while also providing customers with more delivery alternatives.”