In the ninth episode of the Retailbiz Podcast, we speak to Leigh Williams, founder and managing director of eStore Logistics who discusses the knock-on effects from supply chain delays on the business including low inventory levels, delays in order fulfilment and the rise of Click & Collect.

With the festive sales season fast approaching, he says planning well ahead is key. For eStore Logistics, it’s about sales forecasts, coupled with the right warehouse equipment and labour resources, to ensure efficiency.

Leigh also shares his predictions on the future of warehousing including the acceleration and adoption of various automated technologies within distribution centres.