In episode 16 of the Retailbiz Podcast, we speak to Michael Dyson, vice president of sales for Asia Pacific at SOTI who tells us about the company and how it is helping retailers with business-critical mobile technology to support remote working.

He provides his observations on the supply chain landscape and key changes in consumer behaviour with speed and availability becoming more important than price for many shoppers.

Michael also explains how technology and mobility can help retailers address operational pain points and improve the customer experience.