Global shipping and mailing company, Pitney Bowes has launched its new proprietary Smart Access Management (SAM) software solution. Launching first in Australia, New Zealand, and the United Kingdom, SAM enables organisations to create a welcoming, secure, and compliant environment for visitors, contractors, and staff.

SAM has been designed to help organisations more efficiently manage the movement of employees, visitors, and contractors across multiple sites from a single, centralised online portal. 

Pitney Bowes vice president and country head for Australia and New Zealand, India and ASEAN, Venkat Rao said, “Pitney Bowes has been supporting organisations across ANZ with digital visitor management solutions for more than 10 years. Customer feedback has helped Pitney Bowes create a product which more directly meets the changing needs and expectations for visitors and people management and augments the existing Pitney Bowes portfolio.

“As such, SAM now includes key new features like facial recognition, as well as the ability to create an unlimited number of workflows for different visitor types. As SAM is built on Pitney Bowes’ internal software platform, updates can be rolled out and new features such as facial recognition, unlimited custom workflows, a mobile companion app, and workspace management added more seamlessly. Additionally, the new solution is simple to set-up, which ensures it supports frictionless integrations into existing technology stacks.” 

The new cloud-based solution is fully customisable and scalable, giving businesses the capacity to create workflows for different visitor types, while customising the user experience, including branding, registration fields, and health and safety messaging. Organisations can also set access restrictions to elevate their health and safety compliance and account for everyone on-site in the event of an emergency.

With comprehensive monitoring and reporting capabilities, SAM lets organisations quickly run real-time reports and monitor onsite behaviour to ensure everyone is safe and their presence is recorded and stored in a secure, real-time database.

“Pitney Bowes is committed to helping businesses seamlessly manage people and processes while maintaining safety and security. As the SAM solution continues to evolve, additional features will be added,” Rao said.

“Some of these are already in development, including single sign-on (SSO), geofencing, workspace management, and enhanced integrations. Pitney Bowes will also be rolling out a companion mobile app for the SAM solution to further improve the user experience and help drive greater business success and streamlined people management for customers.”