Digital services and consulting leader, Infosys has announced a strategic collaboration with Singapore-based shipping company, Pacific International Lines (PIL), to accelerate PIL’s digital transformation initiative and create a positive impact for key stakeholders across the shipping and logistics ecosystem. 

Infosys will help revamp PIL’s existing customer portal and deploy a scalable and modern technology platform. This will enable PIL to further its ‘Driving Connectivity’ mission, aimed at connecting their businesses across the markets they serve. In addition, PIL’s web and mobile applications will undergo a comprehensive overhaul to simplify user experience and enhance customer engagement. 

Infosys, with its extensive logistics expertise, will provide a technical backbone for the performance and scalability of the revamped portal. The multi-year, multi-phased collaboration seeks to address critical challenges such as modernising web and mobile applications, enhancing scalability, and providing advisory services on the latest technology and business trends.

PIL chief commercial officer, Lionel Patrice Chatelet said, “We are looking for a partner who can not only bring technology but also play an advisory role in the journey of transformation. Infosys brings together a strong combination of capabilities and highly collaborative ways of working. We are delighted to collaborate with Infosys.”

Infosys executive vice president and global head of retail, consumer goods and logistics, Karmesh Vaswani added, “With our strong domain expertise in multimodal logistics, we are committed to delivering innovative solutions that not only address our client’s current needs but also set the stage for embracing the latest industry trends. As a trusted advisor, we aim to transform PIL’s customer portals to become simple, intuitive, and more experiential, leveraging scalable technology through the AI-powered Infosys Topaz suite of offerings.”