Foodstuffs South Island is using Zebra Technologies’ mobile computers, tablets and wearable scanners to achieve greater productivity, inventory visibility and accuracy, as well as an improved shopping experience.
The solutions implemented by Foodstuffs South Island include Zebra’s TC51 and TC52 mobile computers, ET51 Android tablet, and RS5100 Bluetooth wearable scanner. The TC51 and TC52 mobile computers provide retail associates with access to inventory levels to reduce lost sales resulting from out-of-stock situations, while allowing them to spend more time engaging with shoppers.
The ET51 Android tablet and RS5100 Bluetooth wearable scanner help streamline workflows and increase the scanning speed of its market online picking team, resulting in enhanced productivity from its retail backend.
Foodstuffs South Island user technology manager, Ian Colhoun said, “By digitalising our process, we give our retail associates ready access to key information of our inventory levels from the shop floor to avoid facing out-of-stock situations. This also eliminates the hassle of leaving the shop floor to check our office computer for data to answer shoppers’ simple questions. Promptly responding to our shoppers’ questions with real-time information about available stock will vastly improve the overall shopping experience which is our utmost priority.”
Zebra Technologies sales vice president for Australia and New Zealand, Tom Christodoulou added, “There has been a sharp rise in consumer expectations across Australia and New Zealand in recent years with shoppers expecting a seamless experience as they toggle between online and physical store shopping. To ensure that retails can meet the high expectations of shoppers today, they will first need to empower their retail associates with the right technology to perform their duties.”