FedEx has announced new services, upgrades and enhancements designed to help its SME, retail and e-commerce customers get ahead of the holiday season.

FedEx Express (FedEx), a subsidiary of FedEx Corp, has enhanced the online shipping experience for customers. The new automated e-commerce capability in FedEx Ship Manager (FSM) supports small businesses and e-commerce merchants helping them efficiently manage shipments online for international FedEx shipments.

The enhanced FedEx Ship Manager (FSM) will enable them to create shipments in a few simple and quick steps, saving time spent on manual data entry to generate shipping labels.

With this digital enhancement, customers in Australia and across 63 countries and territories in AMEA can now synchronise their Shopify, BigCommerce, WooCommerce, and PrestaShop store with FSM at More e-commerce platforms and marketplaces will be added over time.

FedEx Express has also launched Picture Proof of Delivery (PPOD) for express residential deliveries in Australia.

Customers will receive a photo showing the exact location of their package once it is delivered. The picture will be visible on tracking notifications or by tracking their package on the FedEx website and the FedEx Mobile app. PPOD is a free service option and will not require enrolment, account or login.