FedEx Express, a subsidiary of FedEx Corporation, is expanding the customer experience for shippers in rural and regional Australia by providing them with access to shipping solution, FedEx Ship Manager Lite (FSML) from their mobile devices to ship a package without having to print documents.

FSML was previously only available to FedEx customers in metropolitan areas. Now more customers including local businesses and e-tailers across the country can enjoy efficient and convenient paperless shipping service.

FedEx Express Australasia vice president, Peter Langley said,“Given the challenging market environment, small businesses, retailers and e-tailers are striving to provide enhanced shopping experiences for their customers. In response, we are providing digital tools to make it easy, simple, and convenient for them to ship.

“With our digital intelligence, we are creating differentiated solutions to support the growth of local businesses tapping cross-border opportunities. FedEx will continue to transform how we deliver service excellence through innovation and digitisation.”

The FSML courier pick-up service enhancement is available to FedEx account holders and guest shippers in Australia.