FedEx Express, a subsidiary of FedEx Corp, has expanded FedEx International Connect Plus (FICP), an international, day-definite, e-commerce shipping service to four more markets across the Asia Pacific, Middle East and Africa (AMEA) region including Indonesia, New Zealand, the Philippines, and Vietnam. 

The broader coverage of FICP supports the acceleration of e-commerce in the AMEA region. Led by three of the fastest-growing markets – the Philippines, Indonesia and Vietnam, e-commerce sales in Southeast Asia will reach $100 billion by 2023.The e-commerce market in New Zealand is also forecast to grow 6% each year up to 2025.

E-commerce merchants in these markets can now offer customers an international shipping solution with competitive prices while ensuring most shipments will be delivered between one and three business days within AMEA. 

The service also offers other delivery capabilities, including tracking, sending out notifications to receivers and the flexibility to change delivery options via FedEx Delivery Manager, which gives end customers more visibility, control, and convenience over online orders. 

FedEx Express senior vice president – marketing and customer experience for AMEA, Salil Chari said, “Since the launch of FICP last year, we’ve witnessed strong uptake among our e-commerce customers as it provides a sweet spot for e-tailers to offer speedy delivery at reasonable costs.

“Providing businesses with a broader portfolio of shipping solutions, that match their specific needs is a top priority for us at FedEx. Alongside our other digital solutions, the expansion of FICP allows us to better support customers and accelerate the future growth of cross-border e-commerce within this dynamic region.” 

FedEx Express vice president for Australasia, Peter Langley added: “New Zealand e-commerce businesses are increasingly looking for more diversified, cost-effective solutions to meet consumers’ ever-changing needs, and with, FICP they can provide their customers with a time definite international shipping solution with prices that offer value-for-money.

“The launch of FedEx International Connect Plus empowers e-commerce businesses to tap into cross-border opportunities, making it easier to meet the rising demand for local goods.”