Global performance bike brand, Trek Bicycle Corporation (Trek) has reported major improvements in its operational and worker efficiency after implementing the SOTI ONE Platform.
With surging production and shipping demands, the need for an innovative Enterprise Mobility Management (EMM) solution became critical for the company. Trek discovered a need for increased efficiency across the hundreds of devices operating in its manufacturing warehouses.
Previously, the team struggled through unnecessary downtime and other mobility challenges due to a lack of visibility into its device fleet. Leveraging SOTI MobiControl and SOTI XSight, part of the SOTI ONE Platform, Trek now has clear visibility into all its devices and can monitor how, when and where they are being used.
Trek Bicycle Corporation director of global IT, Tom Spoke said, “Using the SOTI ONE Platform, we can quickly solve and prevent issues to limit the amount of stoppage time for our warehouse staff. It’s safe to say we are seeing a 15% to 20% time-savings on new employee onboarding. We highly depend on SOTI MobiControl and SOTI XSight because these products drastically decrease downtime and secures our devices.”
SOTI MobiControl’s drag and drop feature allows Trek to seamlessly roll out critical updates as its IT team easily sets up and configures devices. With the addition of SOTI XSight, the team can quickly diagnose, support and troubleshoot issues remotely, ensuring its distribution facilities can ship same-day orders.
SOTI senior vice president of product strategy, Shash Anand added, “Visibility into the location of a device fleet is essential, especially as consumers expect their favorite brands to ship out orders the same day. With SOTI MobiControl and SOTI XSight, Trek can now monitor when and where a device is being used and quickly troubleshoot device issues, remotely and in real time.”