Leading supply chain and retail optimisation solution, RELEX Solutions, a has developed a new AI tool, RELEX-GPT, leveraging the same AI models as ChatGPT, but in a secure enterprise setting, and with access to RELEX’s rich proprietary knowledge base.

RELEX-GPT serves as a knowledge hub streamlining access to information about RELEX products and facilitating more efficient workflows across teams. In addition to immediately retrieving and summarising information, the tool clarifies concepts and answers complex questions, as an asset for idea generation and research.

RELEX Solutions director of RELEX Labs, Tommi Vilkamo (pictured) said, “Our early adopters have witnessed increased productivity, a reduction in mundane tasks, and the ability to focus on more meaningful and strategic work. We are committed to empowering not only RELEX employees but also our customers and partners with these new superpowers and greater job satisfaction through the adoption of RELEX-GPT.”

An internal survey predicts average productivity gains of 40%, reaching up to 100% for specific roles. The applications of these AI tools are wide-ranging: they contribute to software development by generating code, managing tests, and resolving errors; assists in document creation and editing; and enhances cross-cultural communication through translations and language refinement for emails and presentations.

RELEX Solutions recently released the tool to its online user community as an experimental beta, allowing them to ask questions and immediately receive answers, as well as share and discuss best practices related to RELEX products.

RELEX Solutions senior legal counsel and governance and regulatory risk manager, Terhi Rekilä, emphasised the company’s commitment to risk mitigation and comprehensive evaluation of AI technologies.

“Whenever you look at opportunities and risks, you should look at the whole picture. We aimed to establish controls and balances to mitigate the risks by evaluating each AI tool from security, privacy, and legal perspectives. This way, it’s possible to reap the benefits of AI, avoid the business risks such as getting left behind by early-adopters, and mitigate potential threats. It’s not risk-free to use AI, but no business is risk-free,” Rekilä said.