In episode 17 of the Retailbiz Podcast, we speak to Brian Walker, CEO and founder of the Retail Doctor Group about his views on the future of retail, including key trends and technologies to keep an eye on.
He provides insights on the benefits of robotics and how they can help improve the customer experience, the Metaverse and its application in retail environments and where the opportunities lie for bricks-and-mortar stores in an increasingly digital world.
Brian also explains why retailers need to pay attention to the rise of sustainability and the eco-conscious consumer with advice on contributing to a circular economy.