Hungry Jack’s has selected Workday Human Capital Management (HCM) to help transform how it attracts and supports thousands of employees and franchisees across Australia, from casual staff in the restaurants to the support centre and leadership team in head office.

Since opening its first restaurant in Perth in 1971, Hungry Jack’s has grown to over 450 stores nationwide with more than 22,000 employees across Australia who serve more than two million customers each week.

In 2023, the business, the master Australian franchise of the Burger King Corporation, surpassed $2 billion in sales for the first time with more restaurants, products, and services on the way.

With further growth on the horizon, Hungry Jack’s was seeking a single source of truth for employee data and a centralised system to manage recruitment and retention. Hungry Jack’s selected Workday HCM to integrate people management across the entire business and provide real-time insights.

With Workday, Hungry Jack’s will improve recruitment and onboarding by using a single system to recruit from application to training, helping new team members onboard faster. Workday mobile-enabled applications will support and engage employees from anywhere, gathering real-time actionable data to address feedback faster.

With a single system for hiring and people management, Workday will provide a platform to support future expansion while optimising resources. Less paperwork coupled with automation will save

time for both restaurant and head office staff while improving accuracy.

Using Workday Skills Cloud underpinned by AI, Hungry Jack’s can gain visibility into employees’ talents, skills, and aspirations to inform their development within the business.

Hungry Jack’s will expand on Workday’s HCM capabilities by adding Talent Optimisation & Recruiting modules, as well as Workday Peakon Employee Voice and Workday Adaptive Planning, for a comprehensive, end-to-end people solution.

Hungry Jack’s chief people officer, Jenny McKie said, “At Hungry Jack’s, we are all about ‘Unleashing People Power’, so we are excited to partner with Workday to enable visibility and agility of a more dynamic talent, workforce, and organisational structure to support our future growth.

“Having a modern cloud-based HCM system will elevate the candidate experience during the recruiting process, improve the employee onboarding experience, and enhance employee career journeys, while creating moments that matter for our teams across the company. By automating manual processes, analysing, and acting on employee data to make more informed decisions, we will empower line managers and employees to take charge of their development and career paths.”

Workday vice president and managing director for Australia and New Zealand, Jo-Anne Ruhl said, “While Hungry Jack’s may be known for the fact that ‘the burgers are better’, it couldn’t accomplish this without the team of incredible people who make them, serve millions of customers across Australia, and keep the restaurants running. Having the right tools and systems will allow the team to focus on what they do best and lay the foundation for even greater growth.”