Western Union and Australia Post have renewed a contract to provide money transfer services at more than 3000 Australia Post locations around Australia.
According to Paul Crawford, Western Union’s regional vice president for Oceania, Western Union and Australia Post have enjoyed a five-year relationship that has seen substantial growth in the money transfer business.
“Australia Post has the largest retail network in the country and Western Union has over 130 years experience in providing money transfer services. So it makes good sense for us to be doing business together,” says Crawford.
“What’s more, our joint relationship has generated new opportunities, which we will closely pursue in the future.”
“We are very pleased to be continuing our relationship with Western Union, making money transfer services accessible and convenient to our customers,” says Terry Stephens, group manager, financial services at Australia Post.
“Australia Post continues to strive to offer our customers a range of services through our extensive network, which is the most comprehensive of any in Australia,” says Stephens.
“Increasingly our retail network is being utilised by customers to pay bills, send money and make other financial transactions. Our relationship with Western Union complements this,” he says.
“The renewal of our agreement for a further five years comes after better-than-expected growth in the money transfer business in Australia. More and more people want the reassurance of a well established and trusted service when sending money to family and friends,” comments Crawford.
“The fact that two trusted brands are working together to ensure ease of use and transaction speed is a tangible benefit to our customers,” says Stephens.
According to Crawford, money transfers through Australia Post outlets account for a significant portion of Western Union’s retail business in Australia.
“Our business partnership with Australia Post is very important, providing customers with access to almost half of the total Western Union locations in urban and regional locations,” he adds.
“We see the renewal of our relationship with Australia Post as a step towards evaluating other products and services we might provide through the network,” concludes Crawford.