Retailers are continually looking for solutions that will help increase their efficiency while enhancing the customer experience. To help make this a seamless process, Wacom has introduced the DTU-1031 LCD pen display that allow retailers to have their customers sign full-size documents at point of sale.
The DTU-1031 combines a high resolution colour display with a very small footprint, making it suitable for any counter or point of sale area. The integrated stand supports two convenient angles, however alternatively, the VESA mounting screws allow the use of third party arms and stands. The unit features an integrated pen compartment to store the pen when not in use and a pen tether is included to prevent loss. In addition, there is a security lock to prevent theft in public situations.
The DTU-1031 operates as a regular LCD pen display so it can be easily integrated into standard IT infrastructures. It can connects to PCs with a single USB cable, removing clutter and keeping business areas clean.
Simon Marshall, Wacom Australia marketing executive, told RetailBiz the solution will also help retailers reduce costs.
“Retailers are always looking to reduce costs and a significant contributor is paper and the associated printing/archiving/retrevial expenses. The DTU-1031 allows for significant cost saving and aids straight-through-processing without the need to print, sign and scan information,“ he said.
"Instead customers are able to review an entire document on the DTU-1031 and then sign directly on screen. This also removes all issues associated with storing paper, such as paper fading, being stored in the wrong location, retrieving information if archives are stored off-site."