Microsoft has launched the Microsoft Dynamics POS 2009, a retail solution that emphasises customer service and cost savings.
Michael Griffiths, group product manager, Microsoft Dynamics Retail Solutions said Microsoft Dynamics POS 2009 is easy to use and provides powerful data so retailers can spend more time with their customers and less time and money worrying about training employees or managing their technology.
“We know retailers need to be responsive in order to keep customers happy and keep them coming back into their stores,” he said.
Microsoft Dynamics POS 2009 features a user interface that gives all employees, from the storefront to the back office, access to information such as inventory levels and purchase history. The interface is optimised for touch screens and can be tailored for specific roles or individuals, increasing productivity and reducing costs associated with training times. In addition, retailers have the ability to create custom buttons for completing common tasks.
The solution includes a range of new features, which help retailers make informed decisions, respond quickly to their customers needs and drive down costs, including smart search, security-enhanced payment processing, software development kit (SDK), and real-time inventory management and flexible reporting tools.