Vicinity Centres and SapientNitro Melbourne have come up with an innovative solution to the challenge of finding the perfect gift this Christmas. It’s called ‘GiftR’ and designed as a fun and interactive digital experience that matches presents with the personality of the person receiving the gift.
Launched this week, the campaign titled ‘GiftR – swipe for the perfect gift’ is designed as a tool for those who enjoy scouting online for the latest and greatest products available. Located on shopping centres’ homepages, ‘GiftR’ asks a series of interest based questions and users can swipe right or left to answer. The final result is a selection of gift options available at the specific shopping centre, that are based on personality, rather than age or price.
Although Vicinity Centres see a very high volume of traffic to its websites during the Christmas period, the relationship was one way, with customers mostly looking for opening hours and store listings. SapientNitro was tasked with finding a process to add value and relevance for people visiting the site in a fun and creative way, with the goal of helping customers uncover what can be found in the centre.
Nicole Imberger, Marketing Strategy Director of Vicinity Centres, said: “We’re very excited to bring ‘GiftR’ to our customers as it includes over 70 participating retailers with almost 1,000 Christmas gift ideas.”
The new ‘GiftR’ experience is designed to be used on a desktop computer and handheld devices.
“We believe ‘GiftR’ is a fun, emotive and interactive way to put our retailers’ products in front of our customers from any mobile device. This new approach to gifting will help new and existing customers uncover what’s on offer in our centres, and inspire more shopping visits,” Nicole said.
What makes ‘GiftR’ unique is that instead of filtering the results based on cost, age or shop, a complex algorithm determines personality characteristics and used that to select relevant gifts.
Chris Shoolman, Associate Creative Director of SapientNitro, said: “It’s great being able to use the latest technology to find gifts for your loved ones this Christmas, but it has to be a user friendly experience. ‘GiftR’ is a perfect example of placing the consumer at the heart of the experience and delivering real value in a simple, fun and interactive way.”
‘GiftR’ also includes an incentivised sharing component, in which Vicinity Centres donates $1 to charity The Smith Family, each time a customer shares the ‘GiftR’ tool on Facebook or Twitter.
An example of the ‘GiftR’ technology being used at The Glen Shopping Centres can be seen at http://www.theglen.com.au/campaign/giftr
About Vicinity Centres (ASX:VCX)
Vicinity Centres is a leading Australian retail property group, with a fully integrated funds and asset management platform. For more information about Vicinity Centres visit www.vicinity.com.au.
SapientNitro® part of Publicis.Sapient, is a new breed of agency redefining storytelling for an always-on world. We’re changing the way our clients engage today’s connected consumers by uniquely creating integrated, immersive stories across brand communications, digital engagement, and omni-channel commerce. We call it our Storyscaping® approach, where art and imagination meet the power and scale of systems thinking.
SapientNitro’s unique combination of creative, brand and technology expertise results in one global team collaborating across disciplines, perspectives and continents to create game-changing success for our Global 1000 clients, such as Chrysler, The Coca-Cola Company, Lufthansa, Target and Vodafone, and in Australia include Ardent Leisure (Dreamworld), BT Financial Group, Carlton & United Breweries (CUB), Comvita, Luxottica (OPSM), MondelÄ“z International (Cadbury Dairy Milk, Kraft Peanut Butter Spreads, Philadelphia, Dairylea, and Zoosh), ResMed, RACQ, Super Retail Group, Tourism and Events Queensland (TEQ), and Unilever (ice cream division).
We serve our clients in 31 cities across The Americas, Europe and Asia-Pacific and in Australia have offices in Sydney, Melbourne and Brisbane. For more information, visit www.sapientnitro.com or follow us on Twitter @SapientNitro.
SapientNitro and Storyscaping are registered service marks of Sapient Corporation.