The retail sector is currently facing significant challenges – decreasing sales and turnover, job losses, online competitors and the challenges of using new technology to reach and retain customers.
This is compounded by a number of issues – the need to become more tech savvy overnight, the threats of cyber security and how to protect against fraud, real time inventory, mobile payments, optimising web traffic, coupons and the interlock with Facebook… to name just a few.
Retailers want to know how to get online, who the trusted service providers are and how to avoid the pitfalls that others have encountered.
Chaired by Russell Zimmerman Executive Director, the Australian Retailers Association, the AIIA Retail Business Summit will feature a number of insightful presentations and a panel session featuring key industry speakers from across the retail sector.
Key topics covered will include:
How you can join the Omnichannel Shopper in transforming Australian retail – Presented by Gareth Jude, Industry Executive for Retail, Telstra Business Solutions and Richard Foxworthy, Group Manager, Corporate Strategy, Sensis Pty Ltd.
Unravelling technology speak – Presented by Steve Hallam, Partner, Deloitte
The Future of the Store – Presented by Selma Mehmedovic, Senior Research Consultant, The Australian Centre for Retail Studies.
How to get online and manage a new channel to market – Presented by Lisa Tobin, Retail Services, General Manager Technology, Australia Post.
Event details:
Date: Wednesday 3 October 2012
Time: 11.45pm – Registrations and networking
12.15pm – Event commences – lunch, presentations & panel
3.00pm – Close
For more information, www.aiia.com.au/retailsummit