Furniture manufacturer and retailer Fantastic Holdings has streamlined its warehouse process and optimised its supply chain performance across the company’s operations with the assistance of Manhattan Associates.

FHL has implemented Manhattan SCALE product suite at its main 360,000 square foot purpose built distribution centre (DC) at Fairfield, NSW, its 330,000 square foot  facility in Clayton, Victoria as well as its newer 60,000 square foot DC in Perth.

With five retail brands, two local manufacturing facilities and a significant offshore procurement function, FHL was operating a number of disparate IT systems that could not support the company’s distribution management needs effectively.

Craig Holland, FHL COO supply chain, said the company continues to undergo consistent growth across its entire retail portfolio, despite the current soft state of the retail market and realised it needed a solution that would be suitable for its growth.

“FHL prides itself on delivering the highest level of customer service, and a core feature of this includes ensuring maximum product availability at all times,” he said.
“As Australia’s largest vertically integrated furniture retailer, with over 125 stores across five brands, we recognised that investing in an end-to-end supply chain solution would be critical to our ongoing success.”

Manhattan SCALE enables FHL to integrate seamlessly with the company’s other IT systems including its enterprise resource planning (ERP) and in-store Point of Sale (POS) systems.

“It is important for retailers to have a seamless, efficient supply chain to ensure the right products get to the right place, at the right time, in a cost effective way,” Raghav Sibal, managing director Australia and New Zealand at Manhattan Associates, said.