Customers Limited has won a deal with Coles to provide a full managed service across more than 400 ATMs in Coles Express service stations and convenience stores.

The five-year agreement will see Customers provide ATM hardware and software, ongoing maintenance, cash servicing, branding and 24-hour technical support to Coles Express.

Customers managing director Tim Wildash said the agreement solidifies Customers’ expansion into the outsourced managed ATM services space.

“Securing an agreement of this scale with one of our country’s largest and most successful retailers shows just how competitive we are and will continue to be in this space. This demonstrates our capabilities in managed services for both the financial institutions and the corporate sectors,” he said.

“Globally recognised state-of-the-art equipment from our partner, Nautilus Hyosung, combined with our scale, unmatched nationwide resources and experience allows us to offer major retailers and financial institutions in Australia a fully customised and advanced solution.

“We’re looking forward to working with Coles and providing their customers with the latest in convenience ATMs, ensuring fast, safe and reliable access to cash when they need it.”

Customers will be installing Nautilus Hyosung’s bank-style ATMs combined with
Kalignite software at Coles Express sites.

Under the agreement, Customers will also upgrade existing Coles Express ATM facilities, and will be installing ATMs at Coles Express sites that do not currently have ATM facilities.

All ATMs as part of the deal will be branded in Coles Express livery and the installation program will run into mid-2012.