Leading global technology company, Zoho Corporation has introduced new apps and services in an operating system for business, Zoho One, designed to solve disjointed data and close communication gaps.

“The experience that employees, customers, partners, and suppliers get when dealing with businesses is typically a reflection of how that business and its systems are structured internally. Today, most systems are disconnected as a result of siloed solutions offered by vendors,” Zoho chief strategy officer, Vijay Sundaram said.

“Unification of a business requires unification of the underlying systems, which can then provide a truly unified experience, internally and externally, along with unified insights. Zoho One was created with the vision of driving efficiency and innovation for businesses in Australia and keeps expanding its unbeatable value with new additions and improvements year over year.”

With Zoho One, businesses can receive stronger real-time and organisation-wide analytics. Powered by Zia, Zoho’s AI assistant and Zoho’s BI and Analytics Platform, Zoho One, allows users to predict and provide insights across the organisation.

New innovations include embedded and conversational analytics by providing over 1,500 pre-built analytics reports and dashboards; a self-service data preparation and management tool, DataPrep, powered by machine learning; work graph maps interactions between people and systems as part of Zoho’s new back-end service; and Zoho’s actionable, organisation-wide search, can now understand natural language requests.

The addition of Mobile Application Management (MAM) and Zoho Commerce help businesses better manage operations. Zoho One includes enterprise-grade MAM for admins to add and manage all users’ devices for better insight and control of provisioning, app permissions and policies.

Zoho Commerce enables retailers to build online stores with the tools needed to create a website, accept orders, track inventory, process payments, manage shipping, market their brand and analyse data.