New tech gadgets are drawing devoted followers from across the globe, but many are only available in the U.S. Popular fashion brands are announcing their seasonal collections, but most styles will only ever be released in America. Big Apple Buddy, a new online start-up created by two Australians, has a vision to solve this problem by creating a world “where shopping has no borders”.

Founded in 2014, Big Apple Buddy was founded by two former Australian lawyers, Phillis Chan and Ben Chaung. Upon moving to the US, the couple quickly became flooded with shopping requests from friends and relatives back in Australia. While shipping the latest gadgets, ski gear and designer handbags across the ocean, the couple realized they had stumbled upon a huge global need for items available only in the US.

“Since launching the company, we have developed a loyal client-base in over 50 countries around the world, spanning from the UK to Saudi Arabia to Australia,” says Chan. “Our clientele is primarily made up of professionals who simply want the latest products quickly and hassle-free. It feels very rewarding to provide consumers around the world with access to goods otherwise unavailable in their country.”

Big Apple Buddy distinguishes itself by delivering a completely personalised and seamless shopping experience by handling the entire process for the client. Once the client submits a request, Big Apple Buddy takes it from there. Big Apple Buddy will source the item for the best price, check and repackage the goods upon arrival at their facility, prepare all necessary customs documentation and have the parcel safely shipped to the client in as little as two to four business days.

“We wanted to be a buddy to our clients around the world, to leave no stone unturned to ensure that they receive their desired goods promptly and reliably. We advise on products, pass on shopping discounts, form relationships with stores so clients can access extra savings and exclusive products, and answer questions around the clock,” says Chan.

Some of the most popular items shipped internationally by Big Apple Buddy are gadgets, such as the Apple Watch, Microsoft Band and Jawbone UP3 wearables, the Seek Thermal infrared camera for smartphones, and the Kindle Voyage. Clients in Australia and New Zealand are always on the lookout for winter outdoor gear during the summertime in America. Fashion brands highly sought after by clients include Ralph Lauren, Levi’s Jeans, Lilly Pulitzer, Hugo Boss, Michael Kors and Coach.