Australia and New Zealand’s leading online fashion and lifestyle destination, THE ICONIC has implemented Workday Human Capital Management (HCM) as its core HR platform, supported by deployment partner, Alight Solutions.

THE ICONIC can now manage employee HR processes centrally for the first time with the key objectives including the need for real-time insights, improved self-service, and an intuitive manager experience.

Since the deployment of Workday HCM in August 2022, leaders now enjoy real-time and full visibility across the entire organisation and apply these insights to more effectively plan for the future, as well as drive increased efficiencies.

THE ICONIC head of people experience, Chris Best said, “As one of Australia and New Zealand’s most popular retailers, we are always looking to match our passion for an amazing customer experience with an amazing employee experience.

“Workday HCM will help us do exactly that, helping to improve the experience of our team when engaging with People & Culture (P&C) as well as reducing administrative burden. Already, we are seeing the ability to manage the change that comes with growth, more readily and more effectively.”

Workday Australia and New Zealand vice president and managing director, Jo-Anne Ruhl added, “This transformation is an exciting opportunity to improve HR and employee engagement for a household name – a business focused on employees and customers that strongly aligns with our own.

“This new approach will allow THE ICONIC to continue moving at speed towards its goals. THE ICONIC joins other retailers, including Target, PUMA, Bunnings, and MECCA that are modernising financial and HCM operations with Workday and replacing outdated legacy systems to ensure business agility which is crucial in this changing world.”

Workday HCM enables improved reporting to share timely updates with HR and business leaders, as well as creating a best-in-class user experience, making it easier for employees to manage HR processes, such as applying for leave, including from mobile devices.