Global leader in e-signature and intelligent agreements, DocuSign has launched WhatsApp Delivery, allowing users to leverage the world’s most popular messaging platform.

The DocuSign eSignature integration of WhatsApp allows customers to reach signers through preferred communication platforms and send users real-time notifications that link directly to agreements and enable quick and secure signing.  

Agreements delivered via WhatsApp are processed nearly seven times faster than those sent via email. By offering another mobile-friendly method to process agreements, DocuSign is giving users more choice and flexibility. Embedding alerts natively into the messaging app makes the signing process more convenient.

DocuSign group vice president and general manager of Asia Pacific and Japan, Shaun McLagan emphasised the crucial role of WhatsApp eSignature delivery in DocuSign’s mission to simplify the agreement process.   

“DocuSign is dedicated to enabling our users to reach signers wherever and whenever they are, aligning with their evolving preferences. In an era where customer choices are constantly changing, DocuSign stands out as the sole provider offering a range of e-signature delivery options, including SMS, email, and messaging platforms such as WhatsApp,” he said.

“This is yet another demonstration of our unwavering commitment to delivering a seamless, end-to-end agreement experience that caters to each individual’s needs.”  

DocuSign protects highly confidential information by encrypting and making every document tamper evident. WhatsApp’s leading privacy features ensure notifications are delivered securely.