Chemist Warehouse has extended its partnership with Australian last mile delivery app, Sherpa to deliver its products in less than two hours, which claims to be the fastest delivery offered around the country.
The online integration to the Chemist Warehouse Kentico ecommerce platform enables online orders to be delivered from any Chemist Warehouse outlet directly to a customer’s home or place of business, in less than two hours.
The partnership is the first of its kind for the pharmaceutical sector and allows Chemist Warehouse to extend its reach and fulfilment to customers.
‘The launch of the Chemist Warehouse Online Home Delivery Service is a great step forward in achieving a new level of retail convenience,” Sherpa CEO, Duncan Brett said.
“Chemist Warehouse online customers can now place orders for retail pharmacy products and get them delivered in less than two hours via a few clicks on their phones or computers. It re-defines the retail experience and customer convenience.”
A spokesperson from Chemist Warehouse parent group, CW Retail added: “We are always working to strengthen and adapt our business. Re-defining the customer service expectation of convenience was a starting point that easily led us to integrating Sherpa’s home delivery App into our enhanced online ordering platform. We are now delivering the ultimate retail experience.”
The two-hour delivery service will be offered to most Chemist Warehouse online shoppers, subject to location and serviceability.