Positive feedback has been received at Radio Rentals’ pilot kiosk outlet in Westfield Mt Druitt shopping centre in NSW.
This has been enough to convince the household goods rental company to roll the new concept out across Australia, with plans to open a further five kiosks over the next 12 months.
Opened since last Christmas, the kiosk has given customers the opportunity to explore household items including fridges, washing machines, computers, flat panel TVs and entertainment systems while completely their weekly shopping.
“People like to see and touch what they are about to rent, particularly when it comes to a big investment like a fridge or a TV. The kiosk brings the products to the customer and allows our staff to explain how renting works face to face,” Donna Sharpe, Radio Rentals sales & operations manager, said.
According to Radio Rentals, these findings reflect a national upward trend in consumers looking to rent instead of buy their household goods.
Radio Rentals' annual results showed that rental agreements on its furniture range have increased by 36 per cent year-on-year with whitegoods such as fridges and washing machines increasing by 10 per cent.