Manhattan Associates, Inc. president and CEO Eddie Capel is set to share key insights into Commerce Ready Supply Chains at Manhattan’s annual Exchange customer conference taking place Tuesday 28 October, at The Melbourne Cricket Ground. In his keynote session, Capel will discuss why being Commerce Ready is paramount to profitable omni-channel success in the new retail environment.

“In a market where competition is fierce and consumer expectations are skyrocketing, retailers must do everything possible to improve the shopping experience as they strive to retain customers’ loyalty. Enterprises must evolve from simply fulfilling orders across multiple channels, to really making it personal for their customers – giving them what they want, when and how they want it—profitably,” commented Raghav Sibal, managing director, ANZ at Manhattan Associates, who will provide the welcome address at the event.

Delegates attending Exchange will see how leading organisations are rethinking their operational approaches and adopting new technologies to help them deliver a great omni-channel shopping experience.

“Manhattan’s Exchange provides the perfect platform for like-minded individuals to discuss new best practices and share how Supply Chain Commerce leaders are meeting the challenges of the omni-channel era,” stated Sibal.

Source: Manhattan Associates media release.