Australia’s largest family-owned equipment hire company, Kennards Hire, has launched an After Hours Return service, enabling 24/7 equipment returns.
The service will provide an added benefit to Kennards Hire customers, including construction project managers, tradespeople and DIYers. Now available at 87 branches nationally, with more in the pipeline, Kennards Hire is the first hire company in Australia to offer equipment returns at any time of day, any day of the week.
The offering is directly aligned to the company’s ethos to make their customer’s job easy. Understanding that many trade jobs are time critical and that DIYers are time-poor, the new After Hours Return service means customers are relieved of the stress associated with getting equipment back to a branch before closing.
“Making our customers’ jobs easier has always been at the core of our operations. Balancing multiple project deadlines within a fast-paced industry is no easy feat. The After Hours Return service provides peace of mind, enabling customers to confidently tackle time-sensitive projects, saving valuable time and resources. Whether it’s a construction site or home improvement project, we want our customers to feel less stressed and have more flexibility in their day,” Kennards Hire CEO, Bill Whitehouse said.
Customers can access designated Kennards Hire branches after closing by using a unique PIN provided when booking the service.