The ACCC has identified two safety concerns with hoverboards: fires that have occurred from the faulty design of some hoverboard chargers and user injuries through falls.

Hoverboards have an in-built battery that is charged by connection to a mains power source. Electrical safety experts advise that fires, as reported, most likely relate to products that would not comply with Australian electrical requirements, or to the use of a charger meant for another device.

Electrical safety hazard advice

  • Ensure that the packaging is marked with the Australian regulatory compliance symbol or RCM – a tick surrounded by a triangle. The RCM signifies that a supplier has taken the necessary steps to ensure the product complies with electrical safety requirements
  • Approval markings vary between states and territories. They are usually an alphanumeric code, comprising the first letter of the state/territory that issues the approval followed by between one and six digits.

  • Overcharging noncompliant devices may cause overheating of the battery and result in a fire
  • Always use the approved battery charger that came with the product. If there are signs of damage near the battery do not charge the unit until the device is inspected by a professional
  • Hoverboard owners are advised to follow the manufacturer’s instructions exactly when using and charging their hoverboard. Adults should supervise the charging of all electrical devices for children.
  • Consumers should check the recalls website to see if their product or charger has been recalled.

Fall injury and road usage advice

  • Users should ensure they use appropriate safety equipment, including a helmet, knee pads, elbow pads and wrist guards. Always wear shoes when riding a hoverboard
  • Riders are strongly advised to check with their local traffic authorities or police before riding a hoverboard in a public place.