AGL is launching ten flagship AGL Smarter Living retail stores this month to meet the growing demand for customer end-to-end energy solutions.
The opening of the stores marks the roll out of a new franchising model whereby the goods and services that were separately provided by AGL Energy Shops and AGL Assist are now at the same shop, and supported with access to the AGL Smarter Living online centre.
Franchisees of the new AGL Smarter Living retail stores will be qualified trade professionals who can provide expert advice on urgent repairs, heating and cooling products and energy efficient appliances.
Mark Brownfield, AGL general manager marketing and retail sales, the launch of the new model will provide customers easy access to end-end energy solution.
“The AGL Smarter Living retail stores sit within franchised territories giving each franchisee ownership of the sales and service function in their area. We are very excited to introduce this model, as it unifies our current retail and service offerings, bringing together the convenience of our online centre and the accessibility of AGL’s face to face energy expertise, allowing us to provide energy solutions across the community,” he said.
A new concept in the Australian market, each AGL Smarter Living store provides access to a broad selection of energy efficient products, as well as essential electrical and gas fitting services, supporting appliance installation, maintenance and repairs. AGL Smarter Living stores also specialise in the provision of general electrical and plumbing services, solar hot water and solar PV, all in one easily accessible location.
The first stores will open in New South Wales, Victoria and South Australia. Over the next year AGL plans to launch a wider network of AGL Smarter Living stores across these states.