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Woolworths roll-out ‘safety-robot’

Woolworths has added a robot to its new Gregory Hills store.

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The newly opened store, has a robot roaming the aisles which monitors hazards and accounts for a more safe store.

The store manager told News.com.au that the robot monitors the store and can alert staff members to any dangers or hazards.

“We’ve been working hard to reduce trips and slips in our stores, but we still see too many,” a spokesman for Woolworths told news.com.au.

“We’re trialling new technology in Gregory Hills to see if it can help make the store safer for our customers and team. It will roam the store looking for potential safety hazards, and allow one of our store team members to quickly attend to it.”

The store has also installed anti-theft measures that include in-built cameras on iPad touch screens at the checkout.

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“We know the vast majority of our customers do the right thing at self-serve check-outs. This is a security measure we’re trialling for those that don’t,” the spokesperson said.

“The store has eight manned checkout lanes, and we’ve hired 40 customer service team members, for customers who prefer to interact with our team as they checkout.”

The spokesperson noted that the cameras can’t view the PIN pad of EFTPOS machines.

This article was republished with permission from C&I Retailing

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