Some of Australia’s best retailers were on Thursday celebrated at the 2019 ORIAS awards.

More than 1,350 online retailers were in the draw for the People’s Choice Awards category.

Online fast fashion retailer Showpo came out as a leader of the pack, taking out three different awards in a sweeping victory.

The retailer was crowned Best Pureplay Retailer, Technology Champion and elected to the Hall of Fame. was for the second year in a row crowned Australia’s favourite large online retailer while Riff Raff & Co took out the prize for Australia’s favourite small online retailer.

Some of the other Australia Post ORIAS Winners include:

Category Company
Best Pureplay Retailer Showpo
Best Small Independent Retailer Scratch
Best Multichannel Retailer Cue
Best In-Store Initiative Ultra Football
Best Online Retail Marketing The Iconic
Technology Champion Showpo
Best Social Commerce Initiative Tinyme
Customer Service Excellence Brava Lingerie
International Conqueror Ettitude
Industry Recognition Wayne Baskin
Online Retailer of the Year Tinyme
Hall of Fame Showpo
Australia Post People’s Choice Award – Large Retailer
Australia Post People’s Choice Award – Small Retailer Riff Raff & Co Sleep Toys

Daniel Beahan, Director of Logistics & Customer Care, Kogan, said their win was a bi-product of their customer-centric approach.

“We are humbled by the fact that for the third year in a row now, Australia has voted for as its favourite online shopping destination. Our customers drive every decision in our business and we are constantly working to deliver better value and customer experience – it’s what makes us jump out of bed in the morning, and drives our team to continually innovate.”

Emma Kruger, CEO and Founder of Riff Raff, said the team was honoured to have taken out the title.

“We’re so thrilled and privileged to receive this award, one that we put down to our passion around customer experience. We’re obsessed with our customers, and we hope they’re equally obsessed with us.”