As omnichannel retailing takes hold in Australia, the rapid growth in ownership and usage of smartphones is revolutionising the way that consumers shop.
Search results
Misleading claims the biggest concern for small business: ACCC
The biggest causes for complaint from small businesses to the ACCC are accusations of misleading conduct and false representations, according to data from the consumer watchdog.
Retailers and customers should be ready as credit card PINs become mandatory
By the end of October 2014, at the end of a 3-month transition period, all credit card transactions requiring verification will require a PIN to be entered to complete the purchase.
Say goodbye to the till! Retailers can go Tillless with new sales app
Sales no longer need to stop when closing your store at the end of the day thanks to a new Australian-made app that gives merchants the ability to sell items from their physical store even when it’s closed.
ARA welcomes carbon tax repeal and predicts stronger consumer confidence
The Australian Retailers Association (ARA) has welcomed the abolition of the carbon tax, which was repealed after being passed by the Senate 39 to 32.
Suppliers and retailers warned to pass on Carbon Tax savings; repeal praised
The ACCC has greeted the repealing of the so-called Carbon Tax by warning wholesalers and retailers of their legal obligation to pass through savings caused by this removal onto the customer.
Australian retailers nominated for major gongs at World Retail Awards
Several local retailers have been honoured this morning with nominations in the 2014 World Retail Awards, an annual celebration of physical, online and omnichannel retailing held in Paris, France.
OP/ED: Under-developed retailers must invest to understand customer behaviour
The multiplication of touchpoints for retailers and customers to connect — from social media, catalogues, online sales to bricks and mortar stores — means brands can be closer to their customers than ever before.
Retailers praise new Free Trade Agreement with Japan
With 126 million people, Japan is the 10th biggest country in the world and its US $4.8 trillion GDP makes its economy the world’s fourth largest (behind the United States, China and India).