A majority of Australian consumers regard customer service as an important factor when it comes to where they shop, however recent findings indicate retail customer service is not living up to these standards.
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Christmas spending warms up
Spending levels are predicted to be up on 2010 as retailers enter into the peak Christmas shopping period this week, according to the ANRA.
NSW budget to benefit retailers
The NSW state budget has been planned to push the state towards a surplus, bring back confidence and help deliver to businesses reductions in red tape, tax relief and infrastructure investment.
Toshiba launches Cell TV (video)
In what will no doubt be regarded as a classic marketing pun, Toshiba has demonstrated its strength in the PC and display market with the launch of the Cell TV, which actually features a Sony brain. WATCH VIDEO FROM CES.
Retailers set for $38.7 billion Xmas sales
Retailers seem optimistic about this year’s Christmas period with an expected year-on-year growth of 4.7 per cent, totalling $38.7 billion moving through the economy via retail sales.
Coles recycles more than 200,000 plastic bags
More than 200,000 bags were collected in the month of October in support of the Coles Plastic Bag Challenge.
More convenience stores caught breaching workplace laws
Five convenience stores in Melbourne’s CBD will reimburse 88 workers $112,000 after an investigation by the Fair Work Ombudsman found the employees were being underpaid.
Stage one of Stockland Balgowlah completed
Stockland Balgowlah shopping centre at The Village recently opened its doors to more than 17,000 people on opening day and 90,571 during the opening week.
Harvey Norman’s quarterly profit down $32 million
Harvey Norman’s profit for the first quarter of FY09 has dropped $32.6 million on the same period last year. This equates to a drop of almost 31.5 per cent.