Online shoppers crave speed, simplicity, and personalisation when it comes to the online experience. Not only that, they expect this across multiple channels throughout their customer journey.
Multinational consumer goods company Unilever has entered into a definitive agreement to buy Australian tea business T2 for an undisclosed amount.
Getprice has launched Next Commerce as its next step in moving forward after buying back the business from News Limited last October.
PayPal's Seller Protection, which is already available to eBay merchants and a number of markets overseas, will be expanding to Asia Pacific, including Australia, on 11 October 2013.
Change is happening in retail whether retailers like it or not. To find out what retailers can do to ensure they're on top of it all, we spoke to Mark Gray, managing director of ChannelAdvisor Australia/Asia Pacific, to hear his thoughts on the topic.
The Toll Group has won a contract with one of Australia's largest online retailers, GraysOnline, continuing its drive into the online retail delivery market.
Long before the dot com boom retailers relied on customer service to help drive business into their stores and this same concept has evolved online.
E-commerce site Etsy.com has released its 'direct checkout' functionality for Australia and 14 other markets.
Following the opening of its newest shopfront in Sydney, Dick Smith is planning to expand its Australian network of stores. Tied in with this growth are plans to increase online sales and start fulfilling online orders from every Dick Smith store.
Commonwealth Bank has launched Support Community as its first online support forum.