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OP/ED: Personalising digital engagement with actionable data

Online shoppers crave speed, simplicity, and personalisation when it comes to the online experience. Not only that, they expect this across multiple channels throughout their customer journey.

Posted Tue 10/09/2013 02:13:21 / Read More »

Unilever buys T2

Multinational consumer goods company Unilever has entered into a definitive agreement to buy Australian tea business T2 for an undisclosed amount.

Posted Mon 09/09/2013 02:21:21 / Read More »

Getprice launches Next Commerce

Getprice has launched Next Commerce as its next step in moving forward after buying back the business from News Limited last October.

Posted Mon 09/09/2013 01:17:02 / Read More »

PayPal extends merchant protection with Seller Protection policy

PayPal's Seller Protection, which is already available to eBay merchants and a number of markets overseas, will be expanding to Asia Pacific, including Australia, on 11 October 2013.

Posted Wed 04/09/2013 04:55:54 / Read More »

ChannelAdvisor talks about online, technology and tips

Change is happening in retail whether retailers like it or not. To find out what retailers can do to ensure they're on top of it all, we spoke to Mark Gray, managing director of ChannelAdvisor Australia/Asia Pacific, to hear his thoughts on the topic.

Posted Mon 26/08/2013 02:42:16 / Read More »

Toll drives parcel delivery business forward with GraysOnline contract win

The Toll Group has won a contract with one of Australia's largest online retailers, GraysOnline, continuing its drive into the online retail delivery market.

Posted Mon 26/08/2013 01:00:03 / Read More »

Serving the customer online with web chat

Long before the dot com boom retailers relied on customer service to help drive business into their stores and this same concept has evolved online.

Posted Mon 26/08/2013 12:30:38 / Read More »

Etsy.com strengthens localisation with new payment options

E-commerce site Etsy.com has released its 'direct checkout' functionality for Australia and 14 other markets.

Posted Wed 07/08/2013 03:22:48 / Read More »

Dick Smith ties store expansion plans with online sales growth

Following the opening of its newest shopfront in Sydney, Dick Smith is planning to expand its Australian network of stores. Tied in with this growth are plans to increase online sales and start fulfilling online orders from every Dick Smith store.

Posted Tue 06/08/2013 03:54:28 / Read More »

CommBank launches crowd sourced support forum

Commonwealth Bank has launched Support Community as its first online support forum.

Posted Mon 05/08/2013 01:00:32 / Read More »

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