In episode 15 of the Retailbiz Podcast, we speak to David Boyer, country manager for Australia and New Zealand at ShipStation, who tells us about the company and how it is helping retailers scale their shipping through an easy automation process.

He explains how retailers can shift from being operationally driven to more customer experience driven when it comes to shipping by focusing on being transparent and communicative, while providing a fast, flexible and seamless experience.

David also shares the key fulfilment trends he has observed and how these insights can help retailers be more competitive in 2022.