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Billions to be spent as huge retail Christmas predicted

Retailers hoping for some Christmas cheer after a year of waning consumer confidence will be happy to read that sales are expected to boom through late November and December 2014.

Posted Mon 10/11/2014 05:47:14 / Read More »

What do customers want from good customer service?

The first important point for retailers to recognise is that great customer service starts well before the consumer walks into your store, and shoppers no longer differentiate between a brand's online and physical presence.

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Posted Fri 07/11/2014 04:30:21 / Read More »

Officeworks focused on education as National Recycling Week looms

Officeworks has become Australia's biggest cartridge recycler, recently reaching its five millionth ink and toner cartridge recycled through Planet Ark's Cartridges 4 Planet Ark initiative.

Posted Fri 07/11/2014 04:25:24 / Read More »

Brand heritage at the fore as Broadmeadows celebrates 40 years

Broadmeadows is celebrating their 40th anniversary this month as they make their mark as one of the longest standing shopping precincts in Melbourne.

Posted Fri 07/11/2014 04:22:46 / Read More »

Australia Post launches MyPost Deliveries for more flexible parcel service

With online shopping booming again this Christmas, Australia Post is launching MyPost Deliveries, a new free service that gives customers choice over exactly where their parcels get delivered.

Posted Wed 05/11/2014 04:58:43 / Read More »

Amber Tiles releases new on-trend range of tiles

Leading Australian tile supplier, Amber Tiles, has launched the world famous Trend collection of coloured glass, Venetian enamel and gold leaf tesserae.

Posted Wed 05/11/2014 04:54:59 / Read More »

DB Schenker targeting dry and perishable logistics with new Queensland facility

One of the world's leading logistics service providers, DB Schenker is gearing up to expand its share of Queensland’s $88 billion import and export markets with the opening of a new freight forwarding facility to handle dry and perishable freight.

Posted Wed 05/11/2014 04:51:38 / Read More »

'Servitisation': The next big disruption to Australian industries

Following on from the shake-up caused by eCommerce to the retail industry, the next big disruption for Australian businesses will come from product companies becoming service companies, and service companies becoming product companies, says Zach Nelson CE

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Posted Fri 31/10/2014 04:01:44 / Read More »

Officeworks flying high in lead up to Christmas

Officeworks’ strong performance continues, with the company delivering an eight per cent rise in sales to $403 million for the first quarter FY15.

Posted Fri 31/10/2014 04:00:34 / Read More »

The Good Guys completes trifecta for customer service awards in 2014

The Good Guys has been awarded the title of Best International Customer Service Professionals (ICSP) for the Electrical Appliance category at the ICSP Awards ceremony in Melbourne this week.

Posted Fri 31/10/2014 03:56:48 / Read More »

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