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Tesco partners with BT to service customers
UK's largest retailer Tesco is giving customers an enhanced, more flexible and responsive contact centre service by partnering with BT
Subway shopping in South Korea
Using smartphone technology, commuters can take photos of corresponding QR codes of the products they wish to purchase, check-out online and have the goods shipped to their home.
Digital development
Digital signage is currently the fastest growing method of how retailers are communicating and engaging with customers. Aimee Chanthadavong finds out how it has moved from being just another revenue source to a crucial strategic marketing tool.
Private labels account for quarter of grocery market
The sweet taste that Australians developed for private labels during the global financial crisis shows no sign of turning sour as economic conditions improve, with IBISWorld forecasting strong growth in established and emerging markets.
