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Aldi bounces back in consumer satisfaction
Aldi is doing a good job in keeping their customer satisfied, according to the latest Roy Morgan Supermarket Satisfaction report.
Department store customers shop online
One in two department store customers also shop online, the latest Roy Morgan research shows.
Small food stores face fiercest competition
Small grocery retailers are facing the toughest competition when it comes to sales, Roy Morgan research reveals.
Consumers prefer Aussie made
Following recent news of News Limited getting behind local retailers in Australia, a similar shop local campaign has been launched by Australian Made.
Predictions of a big Christmas
Shoppers are expected to spend $41.2 billion on goods this Christmas.
Consumer confidence climbs to a new high
October's monthly consumer confidence rating is out and there is good news for retailers, with the index showing strong growth to reach its highest point since February 2012.
Online investments pay off, study says
Those who are quickest to get their business online were more likely to have increased revenue and staff, according to preliminary results of a Roy Morgan study commissioned by PayPal Australia.
ARA urges retailers to give feedback
The ARA is asking retailers to participate in the recently launched ARA Morgan Retail Pulse, a weekly monitor of retail confidence and performance which will provide unparalleled insight into the current retail environment.
Smartphone, app shopping least favourite choice
According to a study compared to a recent, similar survey in the UK, Australians are about half as likely to use an app or a smartphone for online purchases.
Aldi, The Good Guys win at Roy Morgan awards
Aldi has been honoured as supermarket of the year while The Good Guys has taken top spot for electrical retail stores as the 2012 Roy Morgan Customer Satisfaction Awards.
Happy shopping
A survey by Roy Morgan has ranked which non-food retailer has been able keep customers smiling and which has not.
Online grocery shopping yet to take off
More Australians are choosing to buy online, a Roy Morgan research reveals with travel items such as tickets and accommodation being the most common purchase.
IKEA leads in customer satisfaction
IKEA has the highest level of customer satisfaction of furniture stores, according to the latest Roy Morgan report.
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