Too many businesses are overlooking opportunities offered by the digital economy, according to new research by MYOB Business Monitor.
While online sales only make up a small percentage of total retail in Australia, it's still having a large impact in the way retailers should be interacting with their customers.
It's time for retailers to rethink themselves as selling services and solutions rather than products, Peter Monk for IBM writes.
The major technology focus for retailers in the year ahead will be the retail website, Alan Osrin from Sage Software Australia writes.
Small Australian retailers are looking to spend more this year compared to last as they try to refocus their business priorities for the new financial year.
Retail trade along with the finance, professional services and information, media and telecommunications industries are expected to face both significant and imminent digital disruption as they grapple with the technologyl transformative reality.
Price, product range and having products in stock are the three key drivers that will get shoppers in-store, according to research from Monash University's ACRS.
New research from PwC and Frost & Sullivan indicates that as online shopping reaches record levels retailers are being forced to rethink their strategy.
VitAiL has launched online add-on technology Bonn, which is an augmented reality mirror application for online retailers.
Retailers are delaying executing some business strategies because difficult economic conditions are polarising business confidence, according to the 2012 Sage Business Index.
Retail Doctor Group, Coles and IBM gave advice on how to predict consumer behaviour and how to win shoppers' hearts, minds and wallets back.
Minister for Small Business Nick Sherry is urging small businesses to get online and embrace digital technologies so Australia can enjoy the economic gains of the high speed technologies.
To help retailers better understand the opportunities of online retailing, the federal government will hold an online retail forum in early 2011.
Australian-based company mHITs has launched its SMS payment service at Subway Rouse Hill in Sydney, NSW.