Articles with tag retail-engagement


Customer engagement delivers online success

One of the biggest challenges facing online retailers today is the ability to deliver a high level of consistent customer service. Failure to deliver this has the potential to negatively impact a brand’s reputation and ultimately result in the loss of b

Posted Wed 10/07/2013 12:00:00 / Read More »

Appealing to the five senses

Visual communication is the most common method retailers use to engage with customers and the other four senses of sound, touch, smell and taste are often overlooked.

Posted Thu 26/05/2011 12:00:00 / Read More »

Revolutionary retailing

After almost three years in the making, Melbourne/Sydney-based digital agency tkm9 has introduced an interactive technology that is only imaginable to the everyday consumer in SC-FI films such as Minority Report.

Posted Tue 04/01/2011 12:00:00 / Read More »

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