The decision to set up shop online isnâ€™t always an easy one as online retailer Just Bedding discovered when it launched in 2005.
One of the biggest challenges facing online retailers today is the ability to deliver a high level of consistent customer service. Failure to deliver this has the potential to negatively impact a brand’s reputation and ultimately result in the loss of b
Businesses are reaping the benefits of embracing e-commerce.
Simon Smith, Quantium director and former managing director of eBay, said retailers need to have an online presence and adopt a multi-channel operation.
Minister for Small Business Nick Sherry is urging small businesses to get online and embrace digital technologies so Australia can enjoy the economic gains of the high speed technologies.
It appears that Australia is at the back of the pack when it comes as an option for international retailers to expand their store networks and in adopting online e-store capabilities, a survey says.
Still retaining the Harvey Norman trademark logo and colours, harveynormanbigbuys.com.au steers away from the chain’s traditional offering of electronics and furniture goods.
The fashion retailer has entered into the online space with the launch of the Dotti e-store, which will have selected items photographed showing the front, back and detail of the product.
Chairman Gerry Harvey of Harvey Norman has confirmed that the company will launch an online store in the next 12 months.
Department stores were tipped to suffer in the face of online retailing but IbisWorld research shows that their revenue is expected to increase by 1 per cent in 2010-11, reaching $20.66 billion.
To be launched in April, Shoptown.com.au will be an online shopping mall for small to medium retailers.
To accommodate for its growing customer base and improve its customer satisfaction, Telstra has announced that it will be introducing an online customer service unit and it will be adding more than 100 new stores.
A new survey from the ANRA showed that at least three quarters of Australians used the internet to help them out with their shopping in the past three months
The Australian group buying market is currently the fastest growing sector in the online retail space, according to telecoms, media and ICT analyst firm Telsyte.
The revamped site features a new core online ordering system that has automated iPOS capabilities, a new payment gateway, and customer database potential.
Lasoo has also predicted that content, e-commerce, multi-channel integration, customer interaction and return on investments will be other key shopping trends this year.
After only launching in February 2010, GUESS' online store now provides greater product offering to include watches and jewellery on top of handbags, wallets, shoes and accessories for men and women.
The company has reached a record half year net profit of $87.9 million from $1,683 billion of sales for the six months ending 31 December 2010, with total sales up by 8.3 per cent.
With the launch of Kogan Technologies' LivePrice on Wednesday, the consumer electronics online retailer saw the sale of more than $300,000 worth of products.
Australian retailers are being encouraged to explore online business options by Minister for Broadband, Communications and the Digital Economy Stephen Conroy.
LivePrice is a pricing model that allows online shoppers to eliminate hidden finance costs associated with creating a product and it has now been launched in Australia.
Getprice has released its 2011 shopping report, which identifies the online shopping habits and behaviours of over 3000 consumers who visit its site.
In a bid to win over tech-savvy shoppers, who are taking advantage of the e-tailing market both overseas and locally, Westfield has found its 'insider' to lure them back to its brick and mortar stores.
Woolworths has decided to bring its liquor label Dan Murphy's online with an e-Commerce website.
Based on the last three to four years worth of research, eBay.com.au has forecasted that this Sunday 12 December will be the busiest online shopping day of the year for them.
Visual merchandising supplier mei & picchi has launched a new website, which features more products, images and information.
Through a global live press conference from the UK, owner of Kogan Technologies Ruslan Kogan has unveiled his latest innovation to engage online shoppers in real-time.
Photographic retail chain Camera House has launched its e-commerce website that will be selling over 600 photographic products.
It may seem that Australian SME retailers believe Christmas will be a tough period for them, according to the latest MYOB Business Monitor.
After realising there was a gap in browsing, discovering and shopping for soft goods online a year and half ago, Google has launched Boutiques.com.
There has been a continued year-on-year surge in online shopping complaints, according to Queensland Fair Trading Minister Peter Lawlor.
A study from EPiServer has revealed that Australian businesses, including tier one and two retailers, are failing to maximise opportunities to engage with visitors on their websites.