Articles with tag online-engagement


Anchor helps Just Bedding sleep easy with efficient web capabilities

The decision to set up shop online isn’t always an easy one as online retailer Just Bedding discovered when it launched in 2005.

Posted Fri 29/11/2013 12:00:00 / Read More »

Customer engagement delivers online success

One of the biggest challenges facing online retailers today is the ability to deliver a high level of consistent customer service. Failure to deliver this has the potential to negatively impact a brand’s reputation and ultimately result in the loss of b

Posted Wed 10/07/2013 12:00:00 / Read More »

Online makes the business grow stronger

Businesses are reaping the benefits of embracing e-commerce.

Posted Wed 24/10/2012 12:00:00 / Read More »

Strong dollar, smartphones drive online purchases

Simon Smith, Quantium director and former managing director of eBay, said retailers need to have an online presence and adopt a multi-channel operation.

Posted Tue 02/08/2011 12:00:00 / Read More »

Time to make the digital switch

Minister for Small Business Nick Sherry is urging small businesses to get online and embrace digital technologies so Australia can enjoy the economic gains of the high speed technologies.

Posted Wed 04/05/2011 12:00:00 / Read More »

Time to up the ante

It appears that Australia is at the back of the pack when it comes as an option for international retailers to expand their store networks and in adopting online e-store capabilities, a survey says.

Posted Thu 14/04/2011 12:00:00 / Read More »

Harvey Norman launches daily deal site

Still retaining the Harvey Norman trademark logo and colours, steers away from the chain’s traditional offering of electronics and furniture goods.

Posted Fri 08/04/2011 12:00:00 / Read More »

Dotti enters the online relam

The fashion retailer has entered into the online space with the launch of the Dotti e-store, which will have selected items photographed showing the front, back and detail of the product.

Posted Wed 06/04/2011 12:00:00 / Read More »

Harvey Norman gives into online pressure

Chairman Gerry Harvey of Harvey Norman has confirmed that the company will launch an online store in the next 12 months.

Posted Thu 31/03/2011 12:00:00 / Read More »

Time to reinvent and innovate: research

Department stores were tipped to suffer in the face of online retailing but IbisWorld research shows that their revenue is expected to increase by 1 per cent in 2010-11, reaching $20.66 billion.

Posted Mon 14/03/2011 12:00:00 / Read More »

Online shopping mall for SMEs

To be launched in April, will be an online shopping mall for small to medium retailers.

Posted Tue 08/03/2011 12:00:00 / Read More »

Telstra upgrades online service

To accommodate for its growing customer base and improve its customer satisfaction, Telstra has announced that it will be introducing an online customer service unit and it will be adding more than 100 new stores.

Posted Wed 23/02/2011 12:00:00 / Read More »

Time to make adjustments: retailers

A new survey from the ANRA showed that at least three quarters of Australians used the internet to help them out with their shopping in the past three months

Posted Tue 22/02/2011 12:00:00 / Read More »

Group buying to grow, Groupon enters

The Australian group buying market is currently the fastest growing sector in the online retail space, according to telecoms, media and ICT analyst firm Telsyte.

Posted Wed 16/02/2011 12:00:00 / Read More »

Eagle Boys upgrades website

The revamped site features a new core online ordering system that has automated iPOS capabilities, a new payment gateway, and customer database potential.

Posted Tue 15/02/2011 12:00:00 / Read More »

Mobile devices to drive online purchases

Lasoo has also predicted that content, e-commerce, multi-channel integration, customer interaction and return on investments will be other key shopping trends this year.

Posted Mon 14/02/2011 12:00:00 / Read More »

GUESS Aus keeping up-to-date

After only launching in February 2010, GUESS' online store now provides greater product offering to include watches and jewellery on top of handbags, wallets, shoes and accessories for men and women.

Posted Fri 11/02/2011 12:00:00 / Read More »

JB Hi-Fi pushes online presence

The company has reached a record half year net profit of $87.9 million from $1,683 billion of sales for the six months ending 31 December 2010, with total sales up by 8.3 per cent.

Posted Mon 07/02/2011 12:00:00 / Read More »

Kogan shakes up retail industry

With the launch of Kogan Technologies' LivePrice on Wednesday, the consumer electronics online retailer saw the sale of more than $300,000 worth of products.

Posted Thu 03/02/2011 12:00:00 / Read More »

Forum to push online retailing

Australian retailers are being encouraged to explore online business options by Minister for Broadband, Communications and the Digital Economy Stephen Conroy.

Posted Thu 03/02/2011 12:00:00 / Read More »

Kogan brings LivePrice to Aus

LivePrice is a pricing model that allows online shoppers to eliminate hidden finance costs associated with creating a product and it has now been launched in Australia.

Posted Wed 02/02/2011 12:00:00 / Read More »

Online is here to stay

Getprice has released its 2011 shopping report, which identifies the online shopping habits and behaviours of over 3000 consumers who visit its site.

Posted Wed 02/02/2011 12:00:00 / Read More »

Westfield joins online war

In a bid to win over tech-savvy shoppers, who are taking advantage of the e-tailing market both overseas and locally, Westfield has found its 'insider' to lure them back to its brick and mortar stores.

Posted Tue 11/01/2011 12:00:00 / Read More »

Dan Murphy's at the click of a finger

Woolworths has decided to bring its liquor label Dan Murphy's online with an e-Commerce website.

Posted Wed 15/12/2010 12:00:00 / Read More »

Busiest day to hit eBay

Based on the last three to four years worth of research, has forecasted that this Sunday 12 December will be the busiest online shopping day of the year for them.

Posted Fri 10/12/2010 12:00:00 / Read More »

mei & picchi launches new site

Visual merchandising supplier mei & picchi has launched a new website, which features more products, images and information.

Posted Mon 06/12/2010 12:00:00 / Read More »

Kogan empowers customers

Through a global live press conference from the UK, owner of Kogan Technologies Ruslan Kogan has unveiled his latest innovation to engage online shoppers in real-time.

Posted Thu 02/12/2010 12:00:00 / Read More »

Changing with the times

Photographic retail chain Camera House has launched its e-commerce website that will be selling over 600 photographic products.

Posted Thu 02/12/2010 12:00:00 / Read More »

Toughing it out this Christmas

It may seem that Australian SME retailers believe Christmas will be a tough period for them, according to the latest MYOB Business Monitor.

Posted Tue 30/11/2010 12:00:00 / Read More »

Google's virtual boutique

After realising there was a gap in browsing, discovering and shopping for soft goods online a year and half ago, Google has launched

Posted Tue 23/11/2010 12:00:00 / Read More »

Online complaints on the rise

There has been a continued year-on-year surge in online shopping complaints, according to Queensland Fair Trading Minister Peter Lawlor.

Posted Tue 09/11/2010 12:00:00 / Read More »

Retailers lack online engagement

A study from EPiServer has revealed that Australian businesses, including tier one and two retailers, are failing to maximise opportunities to engage with visitors on their websites.

Posted Wed 20/10/2010 12:00:00 / Read More »

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