Articles with tag omni-channel-retailing


We can't turn back time: Telstra on why mobile is here to stay

The omnichannel shopper is now well established in Australia with the latest research from Telstra showing the country is one of the most mobile-centric countries in the world.

Posted Mon 21/10/2013 12:00:00 / Read More »

Technology deployment in retail

While online sales only make up a small percentage of total retail in Australia, it's still having a large impact in the way retailers should be interacting with their customers.

Posted Tue 24/09/2013 12:00:00 / Read More »

Specialty Fashion bounces back thanks to cost cutting

Specialty Fashion Group’s focus on cutting cost has helped the company return back to profit on results from the previous year.

Posted Tue 27/08/2013 12:00:00 / Read More »

David Jones plans on entertaining customers through omnichannel

Despite existing in the Australian retail landscape for 175 years, and beginning postal orders as early as 1890, David Jones has been a self-confessed "late mover" in the online retailing space.

Posted Thu 22/08/2013 12:00:00 / Read More »

OP/ED: Why 'big data' is essential for retailers exploring the omnichannel

Just when most retailers thought that they had a handle on delivering on their multichannel strategies, along comes omnichannel and a whole new set of challenges.

Posted Wed 21/08/2013 12:00:00 / Read More »

John Lewis online expert shares his clicks and bricks success tips

There is no doubt many traditional Australian retailers have struggled to fully understand and execute an online strategy that increases sales without compromising its values.

Posted Fri 16/08/2013 12:00:00 / Read More »

Dick Smith living and breathing omnichannel with groundbreaking new app

The new Dick Smith has immediately demonstrated that it is thinking outside the traditional bricks and mortar box, revealing that from next week, consumers will be able to purchase directly from a new app.

Posted Thu 08/08/2013 12:00:00 / Read More »

Boosting sales with the right technology

Helping retailers create an omni-channel experience within a bricks and mortar space continues to be a focus for HP with belief that technology is a key driver to helping boost sales.

Posted Thu 09/05/2013 12:00:00 / Read More »

DJ launches denim multi-platform campaign

David Jones is taking customer experience to a new level to celebrate Levis’ new brands like Rag & Bone with a multi-platform campaign.

Posted Wed 24/04/2013 12:00:00 / Read More »

Convergence of retailing: What are you afraid of?

The past year has seen an ever-increasing pool of Australian retailers emerge as 'online retailers'. Neil Thomas from ShopBot explains why it's the right move.

Posted Fri 05/04/2013 12:00:00 / Read More »

The year ahead: Manhattan Associates

Customer service, mobile integration and technology investment are key to success for this year, according to Manhattan Associates.

Posted Wed 06/02/2013 12:00:00 / Read More »

Shoes of Prey, David Jones launch concept store

Shoes of Prey has signed an exclusive deal with David Jones to launch its new retail concept.

Posted Tue 29/01/2013 12:00:00 / Read More »

Myer's omni-channel retail evolution continues

Myer has launched a number of IT initiatives as it continues to execute its omni-channel strategy.

Posted Wed 19/12/2012 12:00:00 / Read More »

Retailers fight back with technology

The Internet was once an enemy to many bricks and mortar retailers but now they are beginning to realise the benefits of it, according to a panel of retail solutions vendors.

Posted Thu 29/11/2012 12:00:00 / Read More »

Omni-channel shopping preference grows

Research by Monash University’s ACRS show shoppers are increasingly becoming comfortable interacting with retailers across multiple channels.

Posted Thu 08/11/2012 12:00:00 / Read More »

Omni-shoppers are present, survey says

New research by Telstra shows up to 89 per cent of online shoppers in certain sectors purchase goods in-store, over a third of which do so from the same retailer.

Posted Tue 21/08/2012 12:00:00 / Read More »

Drive-thru Woolies for groceries

Woolworth has launched the country's first drive-thru supermarket at Woolworths Warringah Mall in Sydney that will allow customers to collect their shopping without leaving their car, free of extra charge.

Posted Thu 09/08/2012 12:00:00 / Read More »

A sense of fulfilment

The move to omni-channel is forcing retailers to look at the ins and outs of their business. Andy Powell explains why order fulfilment is one crucial aspect.

Posted Wed 08/08/2012 12:00:00 / Read More »

Mondo Digital to help DJs launch new site

In a chance to transform itself into an omni-channel retailer, David Jones has appointed Mondo Digital to help manage its online store.

Posted Fri 11/05/2012 12:00:00 / Read More »

Shoppers chooses omni-channel experience

The Shopping Intent Report show shoppers are basing purchasing decisions on a seamless combination of an average of four online and traditional mediums.

Posted Thu 26/04/2012 12:00:00 / Read More »

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