Consumers are having trust issues
Trust was the key theme highlighted in IBM’s 2012 Smarter Consumer Study, which looks at the purchasing trends, habits and expectations of more than 28,000 consumers globally.
Catering to the new consumer
Retail Doctor Group, Coles and IBM gave advice on how to predict consumer behaviour and how to win shoppers' hearts, minds and wallets back.
David Jones signs IBM to multi-channel strategy
As part of this new partnership, IBM will develop an develop an end-to-end multi-channel e-commerce platform for the department store retailer across its physical stores, its online stores and mobile devices.



