Three-hour delivery in major Australian cities.
May be too close for comfort.
When customer service goes wrong.
Write on paper, save digitally.
Retail giant looks to Airport stores.
Fitbit rescue package.
How the industry knew the retailer’s days were numbered.
Washing machine fires cause consumer backlash.
Droid robots set to be top Christmas seller.
Global retailers eating our lunch?
Commission will not act against Harvey Norman sales mistake.
One in four small appliances from Harvey Norman or Good Guys.
Return to profitability for Harvey Norman's Irish operation.
First all-female team at Bathurst since 1998.
Myer share price savaged.
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Joyce Mayne in Bundaberg will close in September after running at a loss 5 years in a row.
Pureplay online retailers have changed and challenged bricks and mortar retail but they haven’t succeeded in wiping it out. Instead the industry has been forced into a profound and rapid period of change which is ongoing.
The sponsorship covers Fairfax media brands across radio and print, including 2UE, 3Aw, 4BC and 6PR; The Age and The Sydney Morning Herald; and new online only channel called News Talk Sport.
Former federal treasurer Peter Costello has challenged retailers to innovate in order to withstand competitive challenges in a difficult and rapidly evolving retail environment.
The ACCC has greeted the repealing of the so-called Carbon Tax by warning wholesalers and retailers of their legal obligation to pass through savings caused by this removal onto the customer.
Several leading retailers made annual ranking of Australian moneybags but none come close to matching the incredible personal fortune of Australia's richest individual.
In a guest post, branding expert Dan Ratner looks at five major retailers and tells us what their visual brands say about their company.
A further four Harvey Norman franchisees have been fined by the Federal Court for misleading consumers over their guarantee rights, bringing the total to nine franchises that have been ordered to pay $234,000.
Interesting news overnight in the United Kingdom, where the country's largest telco retailer Carphone Warehouse has announced a merger with one of the largest electronics retailer, Dixons, which operates the Currys and PC World retail brands.
Coles is in the ACCC's firing line after it was alleged the supermarket giant was placing undue pressure on smaller suppliers to agree to rebates on goods purchased at wholesale and then sold at retail. Plus, friction between suppliers and buyers.
David Jones this week opened a new store in Indooroopilly, Queensland, while Myer's comparable sales improved slightly due to store closures and currency fluctuations have benefited Harvey Norman.
Harvey Norman's plans to move its head office from Homebush to Macquarie Park appears dead after the City of Ryde Council again voted unanimously to reject the plans.
DJ Dean Cherny is the creator of StorePlay, which provides playlists to retailers via their iOS device and it is 100 per cent legal, taking care of paying the royalties on all the music featured on its playlists on behalf of the business.
Retailers Woolworths and Harvey Norman are among the sponsors for the 2014 Tour De Cure, a bike from Sydney to Hobart that is hoping to raise $3 million towards cancer research, treatment, education and awareness.
Overall, the news is good for Woolworths, Harvey Norman and the Retail Food Group. It's not all smooth sailing, however, with Woolies' hardware sales continuing to flounder and overseas operations still a bugbear for Harvey Norman.
A fifth Harvey Norman franchisee has been hit with a sizable fine by the Federal Court for making false or misleading statements concerning a customer’s rights.
Four Harvey Norman franchisees have been a fined a total $116,000 for making false or misleading representations to customers regarding consumer guarantee rights.
It was not the post-Federal election spending that helped Harvey Norman lift its first quarter sales results for the 2014 financial year, but rather an appreciation in foreign currencies.
Harvey Norman has released its annual report for the 2013 financial year, showing declines in earnings and profits, largely driven by weaker results in the first half of the reporting period.
Kogan once referred to Gerry Harvey as a "whinging dinosaur" when it comes online retailing, yet Harvey Norman was recently announced as the Best Multichannel Retailer of the Year at the 2013 ORIA Awards.
After experiencing small patches of growth through the autumn and winter months, Gerry Harvey is predicting resurgence in retail sales in the lead-up to Christmas.
The electronic retailer posted a net profit of $142.2 million, down from $172.47 million that was recorded during the same period last year.
JB Hi-Fi and CatchOfTheDay have been named the most popular retailers on Facebook.
Gerry Harvey has purchased the shopping centre housing its Cairns Harvey Norman franchisees, at the old brewery site on Spence Street in the CBD.
Legal proceedings against nine Harvey Norman franchisees for allegedly misrepresenting consumer rights have been re-instituted.
Home appliances and furniture and bedding are two categories that continue to drive Harvey Norman's success.
Across the board in 140 characters.
Worse than global average.
Harvey Norman took out the top award at the annual Monster Retailer Awards, which was held in Las Vegas.
Harvey Norman’s omni-channel retail strategy has come full circle, with the retailer promoting a new series of Big Buys bricks and mortar retail stores.
The consumer electronics industry needs premium new product, according to Harvey Norman chairman Gerry Harvey.
A decrease in sales has not put Harvey Norman off to a good start for the first quarter of the 2013 financial year.
Choice recently conducted a Shadow Shopper survey for the top ten retailers in Australia to see how their customer service skills stack up against one another.
The Good Guys has picked up Canstar Blue's award for most satisfied customers for the second year running, following a consumer poll that compared electronics retailers and tracked customer interactions with Australia’s leading stores.
The closing down sales conducted by the receivers of collapsed retailers have created unprecedented price erosion and historically low consumer expectations on the price of technology, Harvey Norman chairman Gerry Harvey claimed.
Harvey Norman is moving forward with the the launch of a mobile website.
Harvey Norman has released its preliminary sales and profit report for the 2011-2012 financial year, announcing a 7 per cent decline in global sales across the group.
Harvey Norman has announced a profit decline of 24.8 per cent for the nine months to 31 March 2012 compared to the previous corresponding period.
Following JB Hi-Fi's profit downgrade last week, a leading industry analyst has said that the company's weaker than expected profit forecasts were the result of market-wide discounting, led by Harvey Norman.
Harvey Norman is facing a PR crisis on its very own shop floors as environmental activists wage a guerrilla-style campaign on the retailer to protest the company's use of timber in furniture products.
Harvey Norman has installed Fujifilm's Fujivision digital signage network over 100 stores as a way to maximise its in-store engagement with customers.
Harvey Norman is embarking on a restructure of its Electrical and Computer divisions, with two new divisions being created to report directly to current executive director David Ackery.
Harvey Norman has released its financial results for the second half of 2011, posting a decline in total sales across the company of 6.1 per cent.
Harvey Norman is set to close an underperforming store in the Canberra suburb of Woden, with 36 staff members to be either relocated or made redundant.
Harvey Norman's managing director has criticised the Federal Government for “not closing the tax loophole” that allows consumers to purchase goods from overseas valued under $1000, without paying GST.
The figurehead of one of Australia's largest consumer electronics retailers has said there is "no incentive" to open new stores in Australia, considering the current downturn in the retail industry.
Harvey Norman has been penalised $1.25 million by the federal court in Brisbane for misleading advertising after the ACCC took legal action against the retailer.
Harvey Norman has quietly launched its e-commerce website just in time for the Christmas season.
The strong Australian dollar, price deflation and the eroding consumer confidence has been to blame for Harvey Norman's 19.3 per cent fall in its first quarter profit before tax.
The company reported a net profit after tax of $252.26 million while total revenue from continuing operations was $2.7 billion for the year ended 30 June 2011.
Harvey Norman said its 16 of the 25 Clive Peeters and Rick Hart brand formats will be converted to Harvey Norman complexes.
Online sales will soon take a larger share of retail growth in Australia according to research from investment firm Morgan Stanley.
Six Harvey Norman franchisees have each paid $6,000 in infringement notices for advertising a video camera that they did not stock.
Gerry Harvey has revealed that the Harvey Norman online sales initiative will mirror The Good Guys’ venture, with centralised online sales then processed through the nearest geographical franchisee.
The sales from the franchised complexes, commercial divisions and other sales outlets in Australia, New Zealand, Slovenia, Ireland and Northern Ireland totalled $4.7 billion for the period.
The Nielsen Company's Top Media Advertisers report found that the industry spent $2.18 billion on advertising in 2010, which is a 7 per cent increase from 2009.
Chairman Gerry Harvey of Harvey Norman has confirmed that the company will launch an online store in the next 12 months.
The electronic and furniture retailer announced that its half-year profit before tax from continuing operations was $198.61 million compared to $237.77 million for the half year of the same period on the previous year.
According to chief financial officer Chris Mentis, the global sales were negatively affected by the deterioration of the New Zealand dollar, the Euro and the UK Pound.
Ruslan Kogan from Kogan Technologies is calling out Gerry Harvey and Bernie Brookes on their bluff in regards to taking their e-commerce sites offshore to China.
Harvey Norman has announced that global sales have dropped by 0.6 per cent in the September 2010 quarter.
The giant retail chain has renewed its contract with its finance provider GE Money for an extra five-year.
IKEA has the highest level of customer satisfaction of furniture stores, according to the latest Roy Morgan report.
The company delivered an underlying result before tax of $314.17 million compared with an underlying result of $308.06 million for the prior year, an increase of 2 per cent.
Harvey Norman’s franchising operations continued to underpin the overall performance of the group.
Rick Hart has opened the doors to Kitchen Headquarters, his new retail venture in Perth, just months after leaving the Clive Peeters business, which has since gone into receivership.
Harvey Norman Limited has released its sales results for the six month period ending 31 December 2009. Sales across the Australian division of the company were up 6.4 per cent for the period.
Harvey Norman has announced that profit from underlying business operations for the year ended 30 June 2009 was $250.42 million, a decrease of 15.2 per cent.
Retravision WA, Harvey Norman and the Good Guys were the big winners in the retail awards at last Friday's Electrical Retailing Awards (ERAs).