Report includes latest small business and franchising complaints data.
The supermarket chain has been making steady gains.
Loyalty program will make it easy for shoppers to redeem points.
Coles refunds over $12 million to suppliers following ACCC action.
Coles will open a 3,800 square metre store at the centre.
Coles Mobile Wallet named Innovative Card & Payment Product of the Year at the 25th annual AB F Awards in Sydney.
As a leader in the retail and point of sale space, EDA Australasia (EDA), is at the forefront of innovation for the latest technologies and industry trends.
The ACCC has greeted the repealing of the so-called Carbon Tax by warning wholesalers and retailers of their legal obligation to pass through savings caused by this removal onto the customer.
Clothing is big business in the mass channel, as evidenced by Mix Apparel drastically increasing its ranging this week through Coles supermarkets. Mix is now in 50 new Coles outlets, bringing its total store count to 132.
GE Capital, the finance and branded credit card provider for numerous retailers, has been fined $1.5 million for providing misleading information to customers seeking to increase their credit limits.
Coles is in the ACCC's firing line after it was alleged the supermarket giant was placing undue pressure on smaller suppliers to agree to rebates on goods purchased at wholesale and then sold at retail. Plus, friction between suppliers and buyers.
Noni B recorded an after tax profit of $1.9 million, a decline of 2.8 per cent, for the six months to 31 December 2013. Also down is consumer sentiment and satisfaction, while sales are up for ALDI and The Iconic and the ASIC is getting angrier.
eftpos is attempting to a take a new, low-cost approach to secure online and mobile digital payments through a new trial in partnership with two banks and a large retailer.
Coles and Woolworths have come to a voluntarily agreement with the Australian Competition and Consumer Commission to cap their fuel discounts to 4 cents per litre.
The Australian Competition and Consumer Commission has outlined concerns in a Statement of Issues over a proposed acquisition of the St Kilda Renaissance Supa IGA by Woolworths Limited.
Independent Senator Nick Xenophon, together with representatives from Australia's grocery, retail and motor trades sectors, is calling on the government and the ACCC to nstitute an immediate moratorium on fuel discount shopper dockets.
Australia’s two largest supermarket Coles and Woolworths have agreed they will provide greater certainty and clarity about their dealings with suppliers without adding complexity or cost to the consumer goods sector.
Retailer associations and the federal government are working together to see enforcement action to be undertaken to address competition issues within the supermarket retail sector.
Coles and News Corp Australia has signed an exclusive partnership that will see Coles' offerings integrated into the NewLifeMedia’s taste.com.au.
Wesfarmers reported overall strong retail sales results for the first quarter of the 2014 financial year with good performances delivered by Coles, Bunnings, Officeworks and Kmart.
Coles has launched the Coles Mastercard Pay Tag as part of a consumer trial of its contactless payment technology.
The Australia fuel market, which is currently dominated by Woolworths and Coles through their shopper docket scheme, is set to get more competitive with Costco announcing it has plans to enter the petrol business.
Coles and Woolworths continue to battle it out as each partner with an international chef. Coles has signed on Heston Blumenthal while Woolworths has partnered up with Jamie Oliver.
Coles’ Down Down campaign that has been winning over customers is expanding in its Coles Express stores.
A new rewards program is being launched in November in an aim to help level the playing field of the fuel discount war, which has got the consumer watchdog and a number of retail organisations raging.
Despite several hurdles like a soft economic environment and price deflation in a number of categories, Wesfarmers remained at the top of its game.
Now that the election is truly over, retailers continue their rally for the new federal government to move quickly to shut down the major chainsâ€™ â€œexcessiveâ€ fuel shopper docket discounts.
Coles is expected to create more than 4,000 jobs in the next financial year as part of a $300 million investment in around 150 new and improved supermarkets, liquor and Coles Express stores across the country.
Four retail groups, which represent two million business and five million employees, have joined forces calling an end to the anti-competitive behaviour of the supermarket giants.
Wesfarmers has lifted its net profit by 6.3 per cent for the FY13 due to a strong earnings achieved by its retail portfolio.
Coles will implement a new system on how products in its stores are handled and promoted by the end of the year.
Australian Competition and Consumer Commission has warned Coles and Woolworths over escalating shopping docket petrol discounts – which in some cases are now reaching 45 cents per litre.
Coles has paid six infringement notices totalling $61,200 for alleged misleading representations about the country of origin of fresh produce.
Both Coles' Ian McLeod and Woolworth's Tjeerd Jegen have made clear that they do not believe lowering the GST threshold is the key to improving retail competitiveness.
Supermarket bosses Ian McLeod of Coles and Tjeerd Jegen of Woolworths Supermarkets and Petrol have both dismissed independent MP Bob Katter's Bill to reduce their market share to 20 per cent each.
Details of a new voluntary code of conduct is currently being finalised following negotiations between Woolworths, Coles and the Australian Food and Grocery Council.
The Australian Competition and Consumer Commission is taking supermarket giant Coles to the Federal Court.
Coles are the presenting partners of the One Direction Australia Tour 2013 and are giving 10,000 tickets aware to an exclusive Coles matinee concert.
Quakers Oats had adopted oOh!’s multiple retail channels to drive sales promotion that will run exclusively through Coles.
Coles' liquor business faced another reproach from one of its longtime critics, but boss Ian McLeod said the division is improving its profitability and will add 200 stores within the next five years.
Coles has entered into a joint venture with ISPT, which will acquire a 75 per cent interest in an initial portfolio of 19 Coles-owned shopping centres.
Aldi is doing a good job in keeping their customer satisfied, according to the latest Roy Morgan Supermarket Satisfaction report.
Wesfarmers reported third quarter growth from all of its retail divisions, with Coles and Bunnings being the top performers.
The ACCC has decided to allow seven dairy farmers from Manning Valley in New South Wales to collectively bargain with Woolworths and Milk2Market for three years.
Coles signed a supply agreement with farmer-owned dairy processors Devondale and Norco.
Coles has launched a multi-million dollar campaign that will form part of the retailer's 'Down Down' campaign.
Coles is giving a sample group of customers the chance to pay with their credit card and earn flybuys points using their smartphone.
Once again, Coles continues to drive Wesfarmers growth with the company reporting a 9.3 per cent increase in first half earnings.
Wesfarmers has recorded positive sales results for all of its retail businesses in the first half of the financial year.
Wesfarmers' current managing director of Wesfarmers Insurance will take on the role.
Following Cole's decision to discount prices on more products, some retail body associations have shown their support for it while it's being dismissed by others.
Coles is at it again, cutting more prices as part of its Down Down price campaign.
Google's annual Australian Brand Zeitgest has revealed local retailers are still the most searched.
How the right product content and images can give you an advantage over your competitors.
Coles has reached an agreement with ACCC to establish a protocol for single supermarket acquisitions.
Wesfarmers' acquisition of Coles in 2007 is paying off for the company as it continues to drive growth for the business.
As Coles' food and liquor division achieves strong quarter results, marketing boss Cameron MacFarlane believes brighter times are around the corner.
Wesfarmers has announced its first quarter results for the 2013 financial year.
Following a six month trial, Coles will discontinue its my5 FlyBuys offer to make room for more targeted deals.
Coles will stop the sale of caged pigs and eggs from next year.
Big box retailer Costco is looking to go against Woolworths and Coles in the discount petrol market.
Coles' customers will now be able to checkout faster with MasterCard’s PayPass terminals now deployed across its store network.
Coles has help driven Wesfarmers to a achieving a full-year net profit after tax of $2.1 billion, up 10.6 per cent from the previous year.
After RetailBiz reported the launch of Woolworth's drive-thru option, we were contacted by Coles, informing us the concept is in fact not Australia’s first drive-thru supermarket.
Australia's four major banks and Woolworths and Coles will be the only beneficiaries if new regulations of the eftpos payment system are allowed, Tyro Payments warned.
Australia’s major food and grocery retailers have united in a call for suppliers to use the recall notification system GS1 Recallnet to better protect consumers.
Coles has lifted its total food and liquor sales growth for the full year of 2012 as a result of the increase in customer numbers and increased basket size, beating rival Woolworths.
An agreement has been reached between Toll Global Logistics – Customised Solutions and the National Union of Workers regarding the Coles Somerton distribution centre after more than two months of enterprise bargaining.
Striking workers at the Coles national distribution centre in Melbourne have rejected a new pay offer.
Coles has selected Sikaâ€™s flooring system, which will be applied to 30 of its supermarkets as part of a national specification, with additional stores to be refurbished in coming months.
Wesfarmers has extended Coles managing director Ian McLeod’s employment contract, which was initially signed for five years.
While sales did remain slow for Coles it did manage to creep above Woolworths in the third quarter results, recording sales growth of 2.7 per cent.
The new flybuys, which is being relaunched by Coles on Monday, will give customers the chance to earn more points, more rewards at more places.
Two major independent liquor groups have announced their intention to merge, in a bid to take on Woolworths and Coles’ liquor businesses.
Suppliers to the two supermarket giants have dobbed them in to the Australian Competition and Consumer Commission (ACCC) for "unconscionable conduct'".
Retail Doctor Group, Coles and IBM gave advice on how to predict consumer behaviour and how to win shoppers' hearts, minds and wallets back.
The retail giant reported a net profit after tax of $1.176 billion for the six months to December and excluding non-trading items it was $1.203 billion.
Coles is investing $35 million in the Broken Hill Plaza shopping centre development that will be 4,200 square metre.
Wesfarmers has come out on top for the tenth quarter straight over rival Woolworths boasting Coles delivered a "record-breaking" Christmas.
Just two days after announcing it was going to slash fruit and vegetable prices as part of its Super Specials campaign, Coles has said it will be making further price cuts to selected products in the same range.
From Tuesday, Coles has announced it will slash up to 50 per cent off in prices from at least a dozen of fruit and vegetables each week.
Both Woolworths and Coles will be implanting Visa’s PayWave technology, which will allow Visa PayWave credit cardholders to pay for transactions of $100 or less without the need for a PIN or signature.
Stockland has sold a 7.7 hectare block of land in Melbourne to Wesfarmers' Coles division for an undisclosed amount.
The five-year agreement will see Customers provide ATM hardware and software, ongoing maintenance, cash servicing, branding and 24-hour technical support to Coles Express.
Chief executive Richard Goyder said the company would continue to remain cautious about the retail environment as the company enters trading for the festive season.
The final Senate Inquiry report has cleared all controversy related to the Coles milk wars, which began when the supermarket decided to slash prices down to $1 a litre.
Federal industry minister Kim Carr has lashed out at supermarket giants Coles and Woolworths for abusing market power.
Strong sales continue to be achieved by Coles and Bunnings despite consumer sentiment remaining subdued throughout the 2012 first quarter.
After announcing that it was going to introduce a clothes and accessories line to its supermarkets back in August, Coles has finally launched the MIX collection in time for summer.
The supermarket giant has offered the dairy processor its entire housebrand cheese business as part of part of its 'Australia First' sourcing initiative.
Coles is expanding its product offering by bringing fashion to its grocery aisles with MIX, an exclusive collection of clothing and accessories.
The Coles division delivered strong earnings growth of 21.2 per cent for the year, increasing earnings by $204 million to $1,166 million, which saw Wesfarmers achieve NPAT of $1.9 million.
Beefing up its battle against Woolworths and Coles, Aldi will be reducing prices on a number of its products to help customers particularly at a time with rising costs of living.
Coles reported a 5.3 per cent growth in food and liquor sales to $6.18 billion for the final quarter of 2010-11, which pushed full year comparable store sales up by 6.3 per cent to $25.02 billion.
The ACCC has revealed that there is no evidence that Coles' heavy discounting on house brand milk is breaching the Competition and Consumer Act 2010.
Having taken part in the supermarket price war with rival Woolworths, Coles has reiterated that dropping grocery prices significantly is not hurting Australia's agricultural sector.
DealsDirect.com.au launched SupearmarketDeals.com.au, an online grocery store that sells discounted groceries at up to 30 per cent off the recommended retail price.
In a market ruled by supermarket giants like Coles, Woolworths and Aldi, the arrival of a new mega-retailer is not exactly a David and Goliath story. It’s more of an epic battle of the Titans.
FlyBuys members will receive four FlyBuys points from NAB for every five dollar spent in Coles Supermarkets when they pay for their groceries with a FlyBuys-linked NAB credit card.
A Coles Express in Windsor, NSW is being used as a test site by the supermarket giant to allow customers to pick-up their online grocery orders from its petrol station.
The NSW Food Authority has busted Woolworths and Coles for falsely describing the origin of fruit for sale in two Sydney stores, Minister for Primary Industries, Katrina Hodgkinson said.
Wesfarmer managing director Richard Goyser said the third quarter sales results were generally pleasing, despite that trading conditions were affected by macroeconomic conditions and natural disasters.
The Nielsen Company's Top Media Advertisers report found that the industry spent $2.18 billion on advertising in 2010, which is a 7 per cent increase from 2009.
Coles has denied it was preparing to promote and sell Foster’s VB at $28 per carton with a spokesperson playing down speculation that beer would remain a touchstone in supplier discontent with supermarket chain discounting.
Woolworths has denied media reports it is involved in a 'beer war' with the Foster's Group after the beer producer recently refused to deliver stock to several retailers.
The supermarket giant said in a statement that the committee hearing will "provide greater transparency and understanding of the milk supply chain, and the factors that drive the farm gate for Australian dairy farmers".
Research f the Asia-Pacific region by Datamonitor has revealed that almost half of consumers are choosing to shop based on where they can buy private labels.
Coles has acquired National Australia Bank's 50 per cent interest in FlyBuys, Australiaâ€™s first and largest shopping rewards program.
In an environment marked by cautious consumer sentiment, widespread price deflation and unusually wet and cool weather on the east coast of Australia, which negatively affected consumer spending, Wesfarmers has still managed to succeed.
Both Woolworths and Coles are still on the ground and have begun assessing the condition of stores, indicating little damage was done except Woolworths at Mission Beach suffered some roof damage.
Coles has seen its food and liquor sales for the second quarter rise 6.7 per cent on the previous corresponding period to $7 billion following Wesfarmers' announcement of its second quarter retail sales results.
The war between Australia’s supermarket giants continues after Coles decided to slash its Coles Brand fresh milk prices by 33 per cent.
The supermarket chain has set the benchmark, celebrating its Coles Brand as having the most Australian Made products than any other brand in the country.
Expected to bring ALDI’s retail footprint to a total of 11 in Canberra, the stores will be co-located with Canberra-based Supabarn in Wanniassa and Kaleen, and Coles in Chisholm.
At the annual meeting, Richard Goyder, Wesfarmers managing director, said the positive result is underlined by Coles food and liquor comparable store sales growth of 6.2 per cent.
Coles has received the shonkiest services award for its 'Feed Your Family for Under $10' campaign as part of the 2010 Choice Shonky awards.
Coles has beaten its supermarket rivalry Woolworths with a 6.2 per cent growth in food and liquor sales of $6 billion in the first quarter.
The supermarket retailer picked up a bronze in the Labelling category for the Coles Antipasto range and a bronze in the Sustainability category for the Coles Natural Spring Water range.
Following the successful launch of its car insurance product, Coles has now entered the home and content insurance market.
More than 500 prices on products from soap and shampoo to toothpaste and vitamins have been permanently cut
It may seem that "store brands" such as Woolworths Home Brand and Coles Smart Buys are ending up in shopping baskets more than ever before.
Coles spokesperson Jim Cooper explained to Retailbiz that the change has been made due to an increasing demand from customers wanting to know the origin of their products.
The supermarket giant will be sourcing HGP-free beef from its Australian cattle producers.
Consumer group CHOICE has called on Australia's supermarket chains to post their shelf prices online to prove that price cuts have been made to groceries.
Wesfarmers has announced a net profit of $1,565 billion for the full-year ended 30 June 2010, up 2.8 per cent compared to the previous corresponding period.
The sweet taste that Australians developed for private labels during the global financial crisis shows no sign of turning sour as economic conditions improve, with IBISWorld forecasting strong growth in established and emerging markets.
Coles has entered the national car insurance market, launching Coles Car Insurance, which is backed by Wesfarmers Insurance.
Wesfarmers has announced its retail sales results for the fourth quarter and 2010 financial year.
Coles customers can make a difference on World Environment Day by bringing their old or unwanted reusable shopping bags to any Coles supermarket for recycling as part of a two-week bag drive.
Coles is celebrating the 2010 Fair Trade Fortnight by expanding its market-leading Fairtrade Certified product range.
Wesfarmers has announced its retail sales for Q3 of the 2010 financial year. The Coles division reported solid sales growth in the period, while Kmart and Target showed mixed results and lower margins than in the previous corresponding period.
Following Coles' announcement that it is implementing a national price policy, Woolworths announced it's reducing the shelf price of thousands of supermarket products.
From 1 February it doesn't matter where you shop, as Coles customers will pay the same price for the same product on approximately 97 per cent of groceries at Coles supermarkets across Australia.
Coles has launched the 'I care for kids at Coles this Christmas' campaign for the Royal Children's Hospital Foundation.
Despite economic talk turning towards recovery, IBISWorld predicts rising interest rates and the absence of cash hand-outs will see consumers saving more than spending this Christmas.
More than 200,000 bags were collected in the month of October in support of the Coles Plastic Bag Challenge.
Two-thirds of Perth residents support longer shopping hours according to an independent survey.
Coles has raised more than $1.34 million for the Cancer Council's Daffodil Day campaign in August through donations and purchase of merchandise.
The agreement between ACCC and Coles and Woolworths to phase out all restrictive provisions in supermarket leases will create opportunities for smaller players such as Aldi.
The Australian Retailers Association (ARA) supports the ACCC's plan to phase out all restrictive provisions in supermarket leases.
The Australian Competition and Consumer Commission has reached an agreement with Coles and Woolworths to change the way lease agreements with shopping centre landlords are managed.
Metcash has reached agreement for the supply of grocery and liquor products to the 45 supermarkets (and eight aligned liquor stores) that Foodworks will acquire from Coles.
In its effort to reduce the number of single use plastic bags and encourage greater use of reusable bags when shopping, Coles Supermarkets has launched a range of new bag options.
Wesfarmers Limited has announced a net profit after tax of $1.535 billion for the 2008/09 financial year, an increase of 44 per cent on the $1.063 billion reported for the previous year.
FoodWorks shareholders have voted in support of FoodWorks' purchase of 45 Coles stores, eight with adjoining liquor outlets, which means the acquisition can now proceed as planned.
Graeme Samuel, chair of the Australian Competition and Consumer Commission has said that some people need a reality check when it comes to the activities of major supermarkets.
Australian consumers are already benefiting from unit pricing at the country's largest supermarkets, said the Australian National Retailers Association.
Coles is transferring 45 supermarkets and eight associated Liquorland stores across four states to the independent Australian-owned food and grocery retail group, FoodWorks.
FoodWorks is planning to purchase 45 Coles stores, eight with adjoining liquor outlets, subject to approval by FoodWorks shareholders and the ACCC.
Coles will be selling new re-usable and biodegradable checkout bags in its stores across Australia from 1 September this year.
Coles and Woolworths supermarkets are offering customers a range of alternative checkout bags in preparation for the State Government's single-use plastic bag ban coming into effect today.