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Mobile technology drives consumer purchases
Mobile penetration continues to experience rapid growth in the retail sector.
Omni-channel shopping preference grows
Research by Monash University’s ACRS show shoppers are increasingly becoming comfortable interacting with retailers across multiple channels.
ANZ retail CEOs report lowest level of optimism
On behalf of the World Retail Congress, ACRS asked 219 retail CEOs from around the world for their view of the year ahead.
Engaging customers with new technologies
Highlights of the World Retail Congress in Berlin were shared by the ACRS, Monash University to an audience of eager retailers.
Smartphones drive online commerce
PayPal's Secure Insight: Changing the Way We Pay report indicates that online commerce is expected to reach $37.7 billion 2013.
Smartphone usage drives mutlichannel strategy
An ACRS report suggests that retailers who engage consumers effectively across multiple channels including new technologies will earn a greater share of their customer’s wallet.
Moving beyond traditional media
A survey by Salmat, Google and the ACRS indicated that a 5.1 point average of consumers are making contact via the online space before they even make a purchase.
